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Location: Birmingham
Job type: Permanent
Aircraft type:
Contact: Recruitment
Sector: Business & Administration
Job Role:
Passionate about customer service? Looking for a role where no two days are the same? Want to work for a friendly, sociable company with competitive benefits? At XLR we’re dedicated to delivering our promise of ‘Travel Like No Other’ and we’re on the lookout for motivated individuals to join our growing Executive Coordinators team at Birmingham airport.
Executive Coordinators are our passengers’ first point of contact – you’ll often be the only face of the company our passengers see. Whether on business or pleasure our exclusive jet centres with our ‘breeze through’ efficiency ensures our passengers a seamless journey. You will need to ensure that this high standard is met on a daily basis, whilst thinking on your feet and utilizing your excellent customer service experience.
You will be working within a small team of coordinators and in readiness for the passenger you will have been dealing with aircraft movements, regulatory bodies and preparing the executive lounge for their arrival. As a team you will provide a seamless priority car-to-plane transit experience for our passengers. Utilising your organisational skills, whilst keeping an eye on the detail under pressure.
As well as a competitive salary plus benefits which include a shift allowance for working unsociable hours.
STATEMENT OF PURPOSE:
Assist the XLR Director in maintaining a first class executive handling facility, developing business and providing excellent customer service levels as expected within this role.
PRINCIPAL DUTIES:
Continually keep the XLR Jet Centre clean and tidy, hazard and waste free. Reporting any defects to the Director in a timely manner.
This job description outlines the duties required for the time being, it is not a comprehensive or exclusive list and duties may be varied from time to time which do not change the general character of the job.
The post holder will regularly be required to work some nights as part of a 24 hour working rota soon to be implemented and occasional additional hours due to emergency situations or last-minute flights.
If you are ready to be part of a want to be part of our team and think you’d be an excellent addition to our passionate team, then apply now
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