Senior Operations Controller x 5

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Location: London
Job type: Permanent
Aircraft type:
Contact: Christian Poulsen
Sector: Operations
Job Role:

Menska Ltd have been commissioned by the client, a market leader in the charter and airline sector, to find a number of Senior Operations Controllers to work on an exciting and new project which will run concurrently to the normal everyday business.

The Operations Control Centre performs all functions required to ensure a safe and punctual schedule is delivered across a new customer network, whilst meeting customers’ expectations regarding reliability and punctuality.

The Senior OCC’s lead the Operations department ensuring that all flights are scheduled accordingly, and disruptions dealt with in a professional manner.

 

 

Responsibilities:

 

  • Lead the Operations Control team ensuring that all policies and procedures are adhered to.
  • Ensure that the operations run smoothly particularly during periods of disruptions
  • Liaise with the Director of Aircraft Maintenance regarding the serviceability of aircraft
  • Review disruptions handling procedures and make recommendations to departmental managers for improvements
  • Continually review and recommend improvements to the procedures and implement such changes accordingly, and communicated to staff
  • Maintain all flight reports and crew records, including arrangements for information required to be retained on the ground or preserved in accordance with the requirements given in OM A Section 3.
  • Ensure the competence and training of all operations staff in accordance with the Operations Procedures Manual and the Operations Training Manual, and ensuring the initial and recurrent training records of Operations staff are maintained in accordance with the Operations Training Manual
  • The discipline and welfare of Operations Staff
  • Ensuring that all copies of the Operations Procedures Manual are properly maintained with respect to the amendments and updates.
  • Manage any crew issuing during out of hours office, weekend and bank holidays with the operation department.
  • Role of Line support, ops trainer, sickness and leave cover

 

 

Experience & Knowledge:

  • Have a good working knowledge of the Operations Control function
  • Have a good working knowledge of flight operations software
  • Have advanced knowledge of MS Office Applications
  • Have excellent Communication & Reporting skills
  • Be well organised to manage busy workload
  • Demonstrate good attention to detail
  • Be able to work as part of a small team
  • Be proactive in approach to all responsibilities with ability to work on own initiative and to specific deadlines
  • Able to recognise and deal with challenges promptly and efficiently
  • Demonstrate qualities of self-motivation and professionalism
  • Have a flexible approach to working hours necessary

 

Requirements:

 

  • Educated to GCSE standard, including as a minimum Maths and English
  • OCC experience for at least 3 years
  • Basic Police Clearance Certificate deemed satisfactory to the client
  • References covering a period of 3 years

 

 

 

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