Sales Products Programs Expert Sales Sub saharian Africa with location in Brussels
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Location: Brussel
Job type: Permanent
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Sector: Sales & Purchasing
Job Role:
Sales Products & Programs Expert Sales Sub saharian Africa – with location in Brussels
Mission
The Sales Products & Programs Expert is responsible for the local implementation and maintenance of centrally developed sales products and programs in his markets. She/he ensures the sales toolbox for the LH Group matches the market needs, identifies opportunities for improvement and supports the development of new sales products and programs. She/he is involved in the Sales Product and Program Management process.
Tasks
Dependent on the assignment focus the tasks include the following:
Sales Products and Programs
Prepare the roll out of new LH Group products in the market in collaboration with the global and regional product and program management team
Support the global sales product and program management team in the conception, development, creation and roll out of new sales products with local insights, ideas and feedback
Review & steer corporate programs and other incentive schemes in order to ensure competitiveness of the corporate product in the markets, where applicable
Support the development of additional personalized services to increase margin potentials by differentiation through customer centricity and personalization (e.g. SMILE project)
Monitor the success of all LH Group products and programs in the respective markets and ensure a seamless flow of product & market related business intelligence to relevant departments
Bundle sales product and program information and ensure content feed to all relevant communication channels (internal) and communication to the markets
Ensure quality of display (e.g. pricing, ancillary services, branded fares) in any distribution channel and purchase point (e.g. OBE, OTA) in the markets
Contracting Coordination
Deliver feedback on the LH Group contracting guidelines to the relevant departments and ensure local compliance with these guidelines
Ensure that sales activities comply with the LH Group contracting policies
Creation of market settings for AIP/CIP and push action contracts and contribution to the development of contractual incentive schemes in cooperation with all relevant departments
Support the market(s) with the compilation of business cases for exceptions from the contracting policies and coordinate exception requests, in cooperation with the Sales Steering & Business Development Experts
Revenue Management
Support the implementation of fees and charges in the markets
Providing impulses, feedback and local business intelligence regarding pricing
products to central Revenue Management units
Participation in other duties as assigned
Profile
Analytical skills
Entrepreneurial / commercial mindset
Ability to manage complexity
Independent and proactive approach
Strategic and conceptual thinking
Attention to quality and detail
Decisiveness
Assertiveness
Problem solving / solution oriented
Service / Customer Orientation
Innovative and open to change ++
Communication skills (verbal and written) /Interpersonal skills
Conflict Management skills
Cooperation skills/ Team player
Structured / systematic approach/Process orientation
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