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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunity for a Resort Flight Check In Manager to join our Team in Las Palmas on a Full Time Fixed Term contract. This role will be will responsible for the day to day management and operational performance of the customer baggage and flight check-in process between Resort and the Airport in accordance with Company policy and relevant legislation.

Reporting to the Regional Manager - Jet2holidays, the Resort Flight check-In Manager will be responsible for:

• Leading the customer facing Resort Flight Check-In Teams.
• The On Time Performance of our Resort Flight Check-In Service
• Delivering the highest standards of customer service.
• Ensuring the Jet2holidays Resort Flight Check In procedures and logistics are handled in accordance with all legal and Company requirements.
• Management of colleague rosters and reporting all payroll information accurately and in a timely manner.
• Management of our local office and attendance at weekly meetings with hoteliers, agents and airport staff.

The successful candidate will:

• Have genuine passion for delivering excellent customer service.
• Have proven experience in a managerial role with a solid background in leading and motivating teams in a customer environment.
• Fluent in English and Spanish.
• Preferably have a full driving licence and your own vehicle

Previous experience within the Airline or Travel industry is desirable, although this is not essential.

In return for delighting our customers, we offer

• Competitive salary
• Positions available across Europe
• Excellent training and support to develop your career with Jet2.com
• Fully paid training
• Free uniform
• Rosters given in advance
• Monthly 1-1 and coaching sessions

I would like to apply for the post of Resort Flight CheckIn Manager LPA bases at your esteemed organisation. I have attached my CV.

CV:

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