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Network Engineer II
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Location: California
Job type: Permanent
Aircraft type:
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Sector: Manufacturing
Job Role:
About PAC:
Who We Are:
Panasonic Avionics takes entertainment to new heights. We’re the world’s leading supplier of (IFEC) inflight entertainment and communications systems that allow airborne passengers to get their fix of live TV, movies, music, interactive games, maps, and much more! We make traveling on airplanes more exciting!
What We Value:
As an organization, we value people who are motivated and driven. We value a collaborative work environment that enhances careers and positively impacts society. We value our diverse work culture committed to delivering products and achieving high results. Seeing our products bring delight to others is just one way we measure success.
Why You Should Join:
A job is only part of what we offer. See how you can flourish in a career while getting the support and resources from some of the most talented people in the industry. You will work on technology that makes traveling the world that much better. Lastly, you will be rewarded with world class benefits and competitive wages. Come aboard, we’ve been expecting you!
JOB SUMMARY
Provide IT technical support including applications development for 24/7 Network Operations Center/Maintenance Control Center (NOC/MCC) in order to enable mission control situational awareness, defect identification and planning of corrective actions. Ensure continuity and reliability of ongoing technical/interface applications and operation.
MAJOR RESPONSIBILITIES
* Develop and configure NOC/MCC applications to include all internal global communications measuring and monitoring tools and satellite communication ground network. Insure that systems are in compliance with service level agreements, high availability/fault tolerance expectations and business/continuity/disaster recovery requirements.
* Support OEM, retrofit and repair facilities to ensure system reliability meets contractual terms.
* Lead, coordinate and participate in key process improvement initiatives to support business continuity and reliability of system infrastructure. Develops recommendations and executes systems solutions for enhancing current processes.
* Leads and participates in application development teams in response to upgrades, enhancements or new customer requirements.
* Supervise the implementation of server upgrades, maintenance fixes and vendor-supplied patches.
* Manage installation, configuration, and maintenance of ground network equipment?
* Define and perform system backups and recovery procedures to ensure full data retrieval.
* Analyze, monitor, document and trouble shoot business processes for optimal system performance, compliance with customer requirements and management awareness.
CUSTOMER SUPPORT
* Respond to escalated trouble tickets in a timely fashion and in compliance with NOC/MCC standards.
OTHER SUPPORT
* Create and maintain system technical documentation in alignment with Panasonic Avionics Corporation standards. Provide technical IT documentation to support proposal development process.
* Develop, document, and communicate business requirements and procedures to IT staff and management.
* Develop and maintain Technical Specialist knowledge database in accordance with contractual commitments.
KNOWLEDGE/SKILL REQUIREMENTS
* Fully proficient in UNIX operating systems administration including Red Hat Linux, Ubuntu & Solaris
* Systems Administration/System Engineer certification in UNIX and Microsoft highly desirable
* Strong understanding of the organization’s goals and objectives.
* Excellent verbal/interpersonal, written, presentation and customer relationship communication skills.
* Demonstrable success applying IT application development skills to develop required tools and applications in order to facilitate organizations maintaining network/satellite systems (preferably cabin avionics).
* Knowledge of network and communications systems component monitoring and diagnosing tools.
* Project management skills.
* Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
* Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
Determines methods and procedures on new assignments and may provide guidance to junior staff.
EDUCATION/EXPERIENCE REQUIREMENTS
* 4-Year Degree with a Technical Major, such as Engineering or Computer Science
* 5+ years relevant IT/Development experience
* 3-5 years experience with UNIX operating systems administration including Red Hat Linux, Ubuntu & Solaris
* Specific Network Operations Center and 24/7 call center experience preferred
Cellular and satellite communication experience highly desired
Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety-sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.
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