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Leisure Travel Consultant
Leisure Travel Consultant
We are looking for ambitious sales-focused experts who are enthusiastic and passionate about travel. You excel at providing excellent customer service and consistently exceed clients’ expectations. You are a team player who will contribute to the results of the Travel Branch by meeting and exceeding your own sales and revenue targets. You are a professional who can create expertly curated leisure itineraries quickly and proficiently. Your goal is to gain loyal and repeat customers striving to secure life-long clients.
Responsibilities
* Generate revenue, meet established monthly and yearly sales and revenue targets;
* Quickly determine specific client needs and source solutions using all tools available;
* Network and promote new travel business;
* Sell travel packages in all product categories to include the preparation of complex itinerary;
Communicate confidently and enthusiastically to advise clients on travel options offered by our various partners to close sales;
* Research and book travel products using our website; Apollo; Consul PC; Galileo Vacations and the internal reservation systems;
* Be alert to changing trends; customer needs and be able to adapt the services to the client’s needs even when difficult circumstances arise.
Requirements
* Sales and customer service focused
* Must have a track record of proven success in retail travel sales
* Experience in planning and booking worldwide travel containing a mix of products
* Must have a minimum of 2 years handling leisure-related travel within an agency environment
* Maximize the profit on every sale by comfortably selling ancillary products;
* Ability to influence using proficient sales and prospecting techniques while building friendly and positive relationships;
* Good knowledge of social media;
* Strong communicator; participative; enthusiastic; optimistic; accommodating; energetic; verbal and active;
* Working knowledge of Word, Excel, Apollo, Consul PC, Galileo Vacations or equivalent;
* Flexible working schedule and able to work out of standard regular hours to participate in tradeshows, conferences, sales events and as part of the role;
* Ability to work under pressure and multi-task;
* Bilingual (French and English), spoken and written;
* OPC certification.
Job Details
Location : QC - Laval
Type of Work : Permanent, full time
Job category : Travel agency
Business segment : Travel agencies and distribution
Business unit : Transat Distribution Canada
Job # : TDC-19-038
End date of posting : 2019-03-14
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