Field Support Engineer Course Developer

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Location: Maryland
Job type: Permanent
Aircraft type:
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Sector: Manufacturing
Job Role:

Field Support Engineer & Course Developer

Req #: 220853

Location: Jessup, MD US

Job Category: Engineering and Technical Support

Security Clearance: TS/SCI with Polygraph

Clearance Status: Must Be Current

Job Description

Under general direction, this position will provide system product support (maintenance, troubleshooting, repair, calibration and upgrades) for the mission critical LGS wireless communication product portfolio and 3rd party vendor(s) equipment.

Duties and Responsibilities:

*
* Conduct integration and systems analysis and provide repair and updating of internal and field returned systems
* Provide technical support for maintenance, troubleshooting, repair, calibration and upgrades of mission critical wireless communication products
* Support customer and TSC level analysis and repair procedures for LGS wireless systems
* Participate in LGS and end user field trials and fly-aways, providing technical support and repairs during trials as necessary
* Interface with development, system test and product solutions to support technology transfer efforts from R&D and manufacturing
* Use Government Property Management (GPM) systems and procedures to accept, ship, and track all equipment coming into and leaving LGS facilities
* Collaborate with design and test engineers to identify equipment or test setups for testing or characterization of components and subassemblies
* Assemble and modify test sets and design test fixtures as required by program
* Maintain laboratory equipment and work with suppliers to meet new equipment needs
* Perform administrative duties as necessary, including KURT ticket entry
* Directly interface with members of the technical staff, management, and customer personnel
* Order; coordinate and inventory spare parts for multiple locations

​Minimum Qualifications:

* Experience in new product development of communications systems
* Ability to interface with manufacturing to facilitate new product introduction as well as sustaining engineering for mature products
* Significant experience with product data management and change management desirable. Knowledge of Agile a plus
* Familiarity with creating bill-of-materials and product support documentation such as product assembly instructions
* Ability to manage technical relationships with suppliers and contract manufacturers
* Working knowledge of ECAD tools (PADS, Valor) desirable
* Strong teamwork, communication and documentation skills are essential
* The ability to work independently in a small team environment and work with project managers and external suppliers to ensure project deliverables are consistently met on schedule is required
* Knowledge of Microsoft software applications and other software applications as required, including Microsoft SharePoint
* Demonstrated effective teamwork skills
* Minimum Qualifications:
* Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering or related technical discipline and 2-4 years of related experience or an equivalent combination of skills, education, and experience.
* Must have active TS/SCI with polygraph

Preferred Qualifications:

* Ability to interface with manufacturing to facilitate new product introduction as well as sustaining engineering for mature products
* Experience with product data management and change management desirable. Knowledge of Agile a plus
* Familiarity with creating bill-of-materials and product support documentation such as product assembly instructions
* Support technical relationships with suppliers and contract manufacturers
* Working knowledge of ECAD tools (PADS, Valor) desirable
* Strong teamwork, communication and documentation skills are essential
* Ability to work independently in a small team environment and work with project managers and external suppliers to ensure project deliverables are consistently met on schedule
* Knowledge of Microsoft Office applications and other software applications, including Microsoft SharePoint
* Demonstrated effective teamwork skills
* The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with the job.

LGS Innovations and its subsidiaries are wholly-owned subsidiaries of CACI International, Inc.

Job Location

US-Jessup-MD-BALTIMORE

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.
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