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Charter Sales Coordinator
Position Summary
The Charter Sales Coordinator will provide support to the Charter/Dispatch team. They will resolve customer requests and serve as a contact between various departments.
Responsibilities
* Sells and services the Clay Lacy Aviation charter product which consists of the brokerage of aircraft on the Clay Lacy Aviation approved vendor fleet with primary focus on the Clay Lacy Aviation managed aircraft.
* Prepares custom quotations for charter service to requesting parties, including aircraft owners, third-party customers and industry groups in a timely fashion.
* Coordinates aircraft schedules according to owner’s requirements, crew availability, mechanical requirements, weather, custom’s request and government regulation.
* Resolves customer requests, questions and concerns, which frequently require analysis of situations to determine best use of resources.
* Supports team effort through courteous and professional interaction, excellent communication, and a genuine desire to service our customer base.
* Promotes and maintains a positive image of Clay Lacy Aviation and adheres to the highest level of ethics whether you are communicating verbally, in writing or in person. Sensitive to the customers’ needs by using varying degrees of discretion.
* Maintains a continuous follow-up on all trip details and arrangements. Maintains communications with the crew and passengers as necessary regarding the status of trip details.
* Other duties and tasks as assigned.
Education
College degree preferred.
Experience
3-5 years’ experience in Charter/Dispatch.
Skills and Abilities
* Proficiency in Microsoft Office applications.
* Intermediate level of computer literacy.
* Good ability to problem solve.
* Excellent written and verbal communication skills.
* Fluency in reading, writing, and spoken English.
* Excellent personal presentation and interpersonal skills.
Benefits
Clay Lacy Aviation offers an excellent benefit package including medical, dental, vision, matching 401(K) and more to employees in full-time positions.
Equal Opportunity Employer
In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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