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Airport Services Agent Qatar Airways Thessaloniki

About Your Job

This is an exciting opportunity to join the Qatar Airways team within our brand new station in Thessaloniki, Greece.

In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.

Responsibilities include:

• Delivering the highest level of Customer Service at all customer touch points
• Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
• Supervising service partners’ activities for the smooth acceptance of passengers.
• Directing Arriving/Departing passengers to respective areas such as arrival hall, transfer area, departure gate, lounge, etc
• Checking entry requirements (visas, residence permits) are met
• Coordinating with cargo, fueling company, baggage make up area, aircraft loading team, catering suppliers for a smooth turnaround
• Handling of company mail
• Performing pre and post flight administration duties
• Handling baggage claims
• Ensuring compliance with Qatar Airways safety and security requirements.
• On Time Performance

About You

The successful candidate will ideally have:

• High school level education

• Minimum 2 years’ proven experience in Airline or Ground Handling Agency as Ground – Passenger Handling Staff or Ground Operations staff

• Good knowledge of the Airport working environment

• Energetic, enthusiastic with a positive can-do attitude

• Strong team player

• Resilience to deal with pressure

• Flexible approach with the ability to adapt to a changing environment

• Solid commercial awareness with excellent attention to detail and the ability to work quickly and accurately under pressure

• Must be willing to work shifts including weekends and night shifts and must be a car owner

• You must be proficient in Microsoft Office

• Amadeus Reservations and Altea would be desirable

• Must be fluent in English and Greek (spoken and written), Arabic would be advantageous

• Have the right to live and work in Greece

Additional Recruitment Information

Please note: If you are shortlisted for this position, the interviews will be held in Greece between January

 

I would like to apply for the post of Airport Services Agent Qatar Airways Thessaloniki bases at your esteemed organisation. I have attached my CV.

CV:

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