Start your job search

Aircraft Services Allocator

Please note this is a full time permanent position, based on a 40 hour week. The rate of pay is €13.40 per hour, shifts may vary and are rostered over 7 days.

Job Summary 

Providing a flexible, responsive and efficient day to day cleaning operation within the airport ensuring that requirements are met and exceeded within the appropriate budget. Customer contact and management of the team to ensure that the highest standards are achieved is very important. Health and Safety policies, Ramp Awareness and Operational excellence will play a key part in this role.  

Job Responsibilities

 

• Manage the day to day crew allocations and other resources to meet customer requirements as directed  by the Duty Manager
• Ensure that the Duty Manager is regularly and accurately informed of operational progress
• Deal with customer complaints proactively and ensure that the Duty Manager is regularly and accurately informed
• Collate and prepare all operational paperwork to meet Company timescales
• Ensure a comprehensive and accurate approach to customer requirements, referring where necessary to your Duty Manager
• Contribute to Recruitment, Health and Safety, Training, Performance Management and all Company Policies including Grievance, Disciplinary and Equal Opportunities to ensure that the needs of the business are met, seeking support from the respective senior management team where necessary
• Play a proactive part in meeting the Company Business objectives
• Contribute to the daily status report on your base, detailing any operational delays / incidents, additional work achieved and any other details as from time to time may be required
• Ensure relevant administration duties required daily, weekly, monthly as required by the Duty Manager are completed
• Ensure compliance to relevant ISO Quality Standards
• Report all equipment malfunctions to the appropriate supervisor/manager
• Comply with all UK / Ireland / EU legislation as well as airport authority and carrier security requirements
• Comply with Swissport Standard Operating Procedures (SOP’s)
• Maintain the highest standards of safety and security at all time
• Other duties as assigned

The list is not exhaustive and may vary depending on location and local customer requirements.

Qualifications and Competencies

• In possession of at least three GCSE’s / O Level or Leaving Cert (and equivalent)
• Microsoft Office (Excel, Work, PowerPoint) skills and experience required
• Good knowledge of the Safety, Health and Welfare at work regulations 2001
• A minimum of 2 years supervisory experience
• Proven experience gained in either a Cleaning, Aviation, Ground Handling or similar industry
• Ability to monitor and control stock
• Full valid driving licence essential
• Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
• Ability to speak and understand the English language
• Ability to travel to the airport at times where public transport is not available
• Ability to follow processes and procedures and apply flexible approach when required
• Willingness to work in inclement weather
• Physically fit, able to work in a manual environment Able to work as a team in a fast paced environment
• Previous experience working in an aviation environment is desired
• Ability to speak additional languages is desired

Swissport is an equal opportunities employer, for further information on this, please visit javascript:void(0);.

Apply for this job

I would like to apply for the post of Aircraft Services Allocator bases at your esteemed organisation. I have attached my CV.

CV:

I agree to Terms and conditions* and Privacy Policy* and Site Usage Policy*

I don‘t want to receive regular notifications (in a form of newsletters) on new/featured Job Listings sent to my e-mail.