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Workforce Analyst
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Location: Melbourne
Job type: Permanent
Aircraft type:
Contact:
Sector: Operations
Job Role:
We currently have a great role in our People Systems Team working with global people data as a Workforce Analyst. The primary purpose of the Workforce Analyst will be to build, create and maintain a new HR Analytics reporting structure that will provide meaningful HR data that informs management activities and decision making.
Reporting to the Global People Systems Manager, this position is pivotal in assisting our airline in managing its most important asset - its employees.
The successful candidate will use their understanding of data sets, quantitative analysis and experience with HR systems and reporting applications to:
* Prepare, develop and analyse daily, weekly, monthly and quarterly reports and presentations on Operational Metrics, Key Performance Indicators and other key statistical data
* Analyse raw data and develop written reports and summaries
* Create persuasive presentations using visual representations of data through graphs, charts and models
* Analyse and advise reporting issues and data integrity problems and offer recommendations on resolution
* Maintain a systematic, auditable and timely reporting structure to measure Jetstar’s business activity
* Consult with the business to understand the data needs and how it will be used in order to produce the highest quality outcome.
* Deliver global ad hoc reports to the business.
* Prepare submission for Qantas Group Reporting on initiatives such as diversity, talent and succession
* Implement best practice reporting methodologies to ensure consistency and accuracy
* Consult with management regarding trends and changes needed in HRIS reporting to promote success
* Provide recommendations on analysis
* Facilitate engagement and consultation at the local, regional and industry level to support the delivery of industry intelligence and service delivery and support capacity building.
* Establish and maintain clear lines of communication with relevant stakeholders
* Lead the development of industry, sector and regional reports including data and statistical analysis.
* Develop new insights and analysis to improve quality and performance at Jetstar.
* Lead efforts designed to improve service levels
At Jetstar we are looking for individuals that will make an impact on our business and have the following skills and experience:
* Experience with building, implementing and managing dashboard reporting via a reporting warehouse
* Proven track record in change management and implementation
* Previous experience in presenting to senior stakeholders
* Working knowledge of HR Systems (end to end)
* Familiar with a variety of data science techniques and the ability to apply them confidently to the challenge of workforce issues.
* Be comfortable working as a quantitative researcher, and be able to translate ideas into reporting.
* Strong interpersonal skills and the ability to communicate with many different levels of employees.
* Highly organised and can work independently as well as with a team.
* Ability to make sound decisions quickly in a fluid work environment.
* Excellent oral, written, interpersonal, and organizational skills.
* Ability to multi-task in a fast paced environment
About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 200 million passengers. Collectively we now offer more than 4,200 flights a week to more than 80 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 120 aircraft.
Our Culture:
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits:
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
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