Technical Support Supervisor
Apply now
Location: Toronto
Job type: Permanent
Aircraft type:
Contact:
Sector: Operations
Job Role:
Key Accountabilities
Reporting to the Aircraft Support System Manager/T3 Baggage Systems Manager, this position is responsible for organizing the work activity for the Aircraft Support Systems and T3 Baggage System.
* Organize the work activity for the Aircraft support systems and T3 baggage systems which consists of: T3 baggage systems Conveyors, T3 baggage system Sortation including SCADA and Control Equipment, Aircraft support systems passenger Boarding Bridges (PBB), Ground Power Units (GPU), Pre-Conditioned Air Units (PCA), Visual Docking Guidance System (VDGS), Potable Water Cabinets (PWC) and aircraft support system associated PLC/SCADA systems
* Providing input to management on developing Operational Plans to formalize site procedures in the conduct of maintenance functions
* Supervise the skilled trades and coordinate the daily activities of contractors
* Maintain and support recommendations for the Enterprise Asset Management program
* Make recommendations for improvements to the maintenance work program to maximize the operational use of the facilities plant and equipment through life cycle management
* Implement and maintain the restoration program to ensure long term serviceability of the Aircraft Support Systems/T3 Baggage System equipment inventory
* Ensure Kronos and crew schedules are up to date for sign off
* Provide on-the-job orientation and training for internal employees and develop and conduct training related to policies and procedures
* Audit the work carried out by trades, both in-house and contractors
* Perform safety audits and field level hazard assessments
* Carry out periodic inspections and tests on equipment and systems and develop condition reports for inclusion in the restoration program
* Provide hands-on expertise in on-site repairs and inspections by participating in, carrying out and completing maintenance repairs for jobs requiring specialized skills, meeting deadlines as required
Qualifications
* Minimum 5 years of Millwright/Electrical experience
* Minimum 2 years of Supervisory experience
* Electrical or Millwright Certificate of Qualification
* Must have valid class G Ontario Driver’s license
* Must have or be able to obtain ‘DA’ AVOP for Buildings within 30 days of appointment to the position
* Must be able to obtain and retain a Transportation Security Clearance
Knowledge, Skills and Abilities
* Knowledge of millwright and/or electrical practices, codes, standards, theories and procedures, and sufficient knowledge of the other trades in order to represent a senior level of direction to all trades, during absences and off shift hours
* Computer/PLC knowledge and other technical knowledge of specialized programs used in the various Passenger Boarding Bridge Systems and T3 baggage systems
* Records management and other administrative practices and procedures including CMMS reporting and data entry as required
* Strong interpersonal skills to be able to receive and respond to complaints from systems users in a professional manner, and to effectively exchange information with internal and external customers
* Ability to lead, coach and develop a variety of trades staff
* Must be able to clearly articulate instructions
* Strong problem solving abilities to trouble-shoot systems problems
* Ability to identify restoration/replacement systems and equipment requirements and provide cost estimates for in-house work
Apply for this job