Strategic Services Technology Manager
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Location: Melbourne
Job type: Permanent
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Sector: IT & Communications
Job Role:
Jetstar thrives on innovation! We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.
We have a great opportunity for an experienced and influential Senior Strategy Manager to define the Jetstar Group IT Strategy. This is a key position in within the IT Leadership team and works across several stakeholder groups including IT leadership team peers, Jetstar Technology Leadership, key Qantas stakeholders and the Group CIO.
Reporting to the Chief Information Officer, key responsibilities of this role will include:
• Develop a robust technology strategy which meets Jetstar’s business needs aligns to Qantas Group strategies and enables effective IT operations
• Align the associated Jetstar Group IT Architectures and strategies in collaboration with the Group Architecture team. These include enterprise, information, applications, technology & security
• Providing technology risk leadership and audit support across the Jetstar group and ensure alignment with the Qantas Group
• In partnership with Jetstar IT teams, assist in the development of a rigorous and transparent Group IT budget which aligns to the technology strategy, strategic road maps and meets Jetstar’s needs and aligns with Qantas Group
• Contribute to Jetstar IT Transformation initiatives.
To be successful in this role, you will need to demonstrate the following skills, qualifications and experience:
• 5-10 years Strategy experience in a medium scale environment (5,000 users +), including +3 years’ experience leading the function
• An ability to understand technology issues and can work closely with technically-oriented people
• Implementing a customer service culture and achieving positive feedback from customers, together with making a positive difference to the business’ perception
• Implementing cultural change in a technical environment
• Experience within corporate environments and the challenges arising in growing businesses and cultural change
• Development and delivery of programs through to completion with a strong commitment to meeting budget, timeframe, quality requirements
• Willingness to travel.
About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
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