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Station Manager

Universal Aviation Italy- Station Manager Rome

Location: Rome

Job Type: Permanent

Experience Required: 5+years

Education: Degree or equivalent experience

Since 1959, Universal Weather and Aviation, Inc. (Universal®), the pioneer of international flight support services for corporate aviation, has been arranging, coordinating and providing complete services in support of a trip for corporate aviation operators worldwide. Services range from global ground handling, permits and crew accommodations to online flight planning and a fueling card program.

Universal has offices in over 20 countries throughout the world supporting clients that represent organizations that rely on corporate and private aircraft. Universal Aviation currently has an opening for a Station Manager in Rome.

General Summary:

To plan, organize, direct, manage, control and improve the quality of the day to day, and long term activities of the Operations team in our operation in Rome.

 

Principal Duties and Responsibilities:  

1. Provide and coordinate ground handling services.

2. Plan, organize, direct and control the quality of ground handling activities such as transportation, hotel accommodations, catering for all arrivals and departures, foreign and domestic.

3. Coordination of all airport agencies for flight arrivals and departures. Ensures proper documentation for arrivals and departures, foreign and domestic.

4. Comply with local laws and Company policies and procedures related to customer service standards, ramp, safety and security procedures.

5. Acts as technical expert when appropriate.

6. Manage department staff, along with recruitment and hiring of staff.

7. Coaching developing, and oversee training of your team.

8. Provide daily, weekly and monthly production reports for accounting and Managing Director.

9. Assist in the preparation of department budget, salary recommendations and performance appraisals.

10. Prepare and conduct annual performance reviews. Provide on-going feedback to team.

11. Attend Industry Trade Show Events and Industry related trainings as required.

12. Execute special projects as assigned by Managing Director - Italy.

 

Knowledge and Skill Requirements

1. Education/Training: High School or equivalent with some college courses.

2. Work Experience: 5 years’ experience in Customer Service or Ground Handling operations. Prior experience working in an airport or Fixed Base Operation environment preferred.

3. Must possess a valid Driver License.

4. Software skills: MS Office (Excel/ Word) Intermediate Level.

5. Excellent written, verbal, analytical and interpersonal skills – must be able to speak and write in English & Italian.

6. Significant internal and external customer contact.

7. There are some physical requirements to this position

8. Able to communicate and work in high-stress environments and maintain a professional attitude at all times.

9. Exhibit positive teamwork attributes; loyalty to the Company and fellow employees, a polished and professional appearance, a strong work ethic, and the willingness to embrace change with a positive attitude.

Working Conditions

1. Inside and outside work with changing temperatures and conditions.

2. 24/7 - different shifts and in relation to the local labor Collective agreement and the requests of the Company.  As a result, duties require flexibility with work hours

Please note: A relocation package is not available for this position.      Candidates must be eligible to work in an EU Country

 

Please send your CV and a covering letter by clicking the apply button

 

Closing Date: 10th January 2018

Please note: Due to the number of applications anticipated if you have not received a response by the end of February 2018, your application has not been successful

I would like to apply for the post of Station Manager bases at your esteemed organisation. I have attached my CV.

CV:

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