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Solution Lead
Department: Information Technology
Report to: Application Manager
Purpose
The Solution Lead, in collaboration with key stakeholders, should understand how and how well the business is supported by the IT product or applications in your area. You are responsible for ensuring the successful delivery of IT product or application with high quality deliverables that are aligned with the business vision and goals by managing a very energetic team using different delivery methodologies.
Key responsibilities
Business Engagement
* Support pre-project consulting for a portfolio pipeline of initiatives
* Capture and communicate business direction, challenges and requirements
* Focus on small to medium scale initiatives
* Support business process change
* Recommends commercially and technically viable ideas to improve the business performance
* Develop and maintain a cross departmental view of IT and business
Technology Design and Implementation
* Work closely with the developers, analyst and architects to architect and develop the best technical design. Conceptualise and propose solution approaches
* Planning, designing, developing, implementing, and supporting IT products and applications to meet the customer needs
* Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and/or adaptations
* Recommends and implements simple continuous improvement of standard Cathay IT Practices
* Keep abreast of latest trends in technology, industry and corresponding business domain
Project Delivery
* Focus on medium to large scale initiatives
* Initiate, define, plan and execute tasks / initiatives
* Test all solution aspects including but not limited to security, performance, integration
* Facilitate project progress through relevant gates
* Manage the day-to-day activities of the software development team and external 3rd parties as required
* Identifying areas of risk and prepare strategies for mitigation for the projects
People Management
* Contribute to team resource planning
* Manage external 3rd parties as required
* Keep abreast of latest trends in technology, industry and corresponding business domain
The Solution Lead may also:
* Be directly involved in implement solutions in an Agile development team
* Directly manage one or more Solution Analysts
* Perform the role of surrogate Product Owner / BU SME (generally Senior)
* Coach Solution Analysts on any aspect of their role
Requirements
* Degree qualification in Information Technology related discipline, Masters preferred
* 8+ years of related IT experience covering but not limited to:
* Software development
* System analysis
* Business analysis
* Solution definition
* System Testing
* Proven extensive client facing experience with successful relationship management
* Outstanding verbal and written communication skill
* Professional, passionate, innovative, self-motivated and able to present solutions to diverse groups of stakeholders
* Excellent analytical, problem-solving, and decision-making skills, leveraging both logic and creativity
* Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing
* Proven troubleshooting skills; ability to identify patterns and generate ideas
* Proactive ‘can do’ attitude and sense of urgency
* Airline or travel industry is highly beneficial
* Expertise in Microsoft technologies and platforms including: web farm application development using ASP.NET, MVC, MVVM, Visual Studio 2008/2010/2012, REST, Web Services and C#
* Extensive knowledge of HTML, CSS, AJAX, JSON, XML, Scripting Languages such as JavaScript and JQuery, and Web Design/Graphics Tools.
* Experience in supporting Dev Ops environment or Cloud platform e.g. AWS or Azure is an added advantage
* Consulting background is highly beneficial
Application Deadline: 1St January 2017
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
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