Sales Support Officer Belux
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Location: Netherlands
Job type: Permanent
Aircraft type:
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Sector: Airport
Job Role:
Sales Support Officer Belux - Schiphol Airport The Netherlands
Cathay Pacific is the airline of Hong Kong, the heart of Asia. We put an emphasis on Customer Service and one of our key commitments is to provide our customers with a ‘Service Straight from the Heart’. Cathay Pacific has daily non-stop flights from Amsterdam to Hong Kong and will expand their operation with flights from Brussels to Hong Kong eff. 25th of March 2018. Out of Hong Kong we fly to all key destinations in Asia, China, Australia and North America.
LET YOUR PASSION FLY
We are looking for an enthusiastic, motivated and dynamic individual who assist and support the sales people who are located in Belgium with the focus on the Belgium & Luxembourg market.
Key responsibilities:
* Customer relations including handling of the customer complaints ( French & Dutch )
* Handle enquiries of the Belgian travel agencies, Corporate Accounts & Frequent Flyer members and give them with the highest service level
* Handle incentive payments to travel agencies including checking and activation of contracts
* Produce monthly figures
* Fare loading
* All other support & admin tasks on a day-to-day basis
Requirements:
* Experience in the aviation industry is a preference
* Good editorial skills and excellent oral and written skills fluently in French, English and Dutch
* Good communications skills, able to liaise on different levels with people inside and outside the organization
* Motivated, hard working, with hands-on attitude and willing to learn
* Strong team player
* Highly accurate, structured organizer and strong in time management
* Excellent knowledge of Microsoft Office software (mainly Word, Excel, PowerPoint)
* Must have the permanent legal right to live and work in the European Union.
We offer you a varied and exciting job in a challenging environment, competitive salary in the airline business and good secondary benefits.
Application Deadline:
If you are interested in applying for this opportunity, send your curriculum vitae and accompanying letter in English no later than 30 November, 2017.
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 6 months.
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