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Resort Flight CheckIn Manager FUE
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Location: Spain
Job type: Contract
Aircraft type:
Contact: Jet2.com
Sector: Leisure/Hospitality/Travel
Job Role:
At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunity for a Resort Flight Check In Manager to join our Team in Fuerteventura on a Full Time Fixed Term contract. This role will be will responsible for the day to day management and operational performance of the customer baggage and flight check-in process between Resort and the Airport in accordance with Company policy and relevant legislation.
Reporting to the Regional Manager - Jet2holidays, the Resort Flight check-In Manager will be responsible for:
- Leading the customer facing Resort Flight Check-In Teams.
- The On Time Performance of our Resort Flight Check-In Service
- Delivering the highest standards of customer service.
- Ensuring the Jet2holidays Resort Flight Check In procedures and logistics are handled in accordance with all legal and Company requirements.
- Management of colleague rosters and reporting all payroll information accurately and in a timely manner.
- Management of our local office and attendance at weekly meetings with hoteliers, agents and airport staff.
The successful candidate will:
- Have genuine passion for delivering excellent customer service.
- Have proven experience in a managerial role with a solid background in leading and motivating teams in a customer environment.
- Fluent in English and Spanish.
- Preferably have a full driving licence and your own vehicle
Previous experience within the Airline or Travel industry is desirable, although this is not essential.
In return for delighting our customers, we offer
- In return we offer:
- Competitive salary
- Positions available across Europe
- Excellent training and support to develop your career with Jet2.com
- Fully paid training
- Free uniform
- Rosters given in advance
- Monthly 1-1 and coaching sessions
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