Reporting Analytics Analyst Operations

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Location: Australia
Job type: Permanent
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Sector: Business & Administration
Job Role:

We know what sets Virgin Australia apart is our people and the drive that we all have to make a real difference for our guests. Our culture encourages innovation whilst ensuring that our guests remain the focus of our business. We deliver a highly professional and polished service, whilst ensuring that we are safe in everything that we do. We want dedicated people who are passionate about customer service and ready for the challenge of working in a challenging environment.

The reality is that being a team member of the Virgin Australia group of airlines involves hard work but is very rewarding. Our people are at the cornerstone of the business and their award winning service to every guest every day is putting the magic back into flying.

About the role:

The Business Insights and Reporting division supports the business to meet its strategic outcomes through the delivery of sophisticated insights, analysis and reporting. The Reporting and Analytics Team’s core responsibilities centre on the provision of high-quality, timely, accurate reporting and analytical support.

The Analyst contributes to Virgin Australia’s strategic direction, profitability and performance improvement by enhancing data availability and enabling/producing efficient intelligent reporting. Working with the Reporting and Analytics team and collaboratively with the multiple Operations divisions, the Analyst will focus on extracting useful information from real-world data stored in multiple and disparate systems to enable meaningful and insightful business reporting.

The Analyst will provide business support on topics including the on-time performance of our aircraft, crew rostering, data modelling, and general data related tasks using a variety of systems including PostGreSQL, R, Python, AWS Cloud Computing, Cognos, TM1.

About you:

You are passionate about data with a keen eye for detail and are curious about how an airline works and think about questions such as how long do customers take to get from check-in to their departure gate, and how many planes arrive on time each day. You think laterally to solve problems and love rolling up the sleeves to break problems down to the most granular level. You enjoy working as part of a fun team and also enjoy transferring your knowledge to those around you.

You have a proven track record using your skillset and can easily grasp key business concepts, connecting them back to the information you provide.

What you’ll get from us:

You will receive the opportunity to work for one of Australia’s largest airlines. You will also receive the opportunity to work with some great technologies, bettering your skills for future endeavours. You can tap in to the expertise of your colleagues who span the financial, operational and commercial areas of the business to learn more about this great industry.

Last but not least you will also receive fantastic employee benefits including discounted flights for you, your family and friends (across domestic and international) and global accommodation options.

Interested?

We are looking for candidates that have a passion for data and reporting and can easily pick up new tools and concepts. If this sounds like you, then please apply below.
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