Regional Training Manager South

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Location: London Gatwick Airport
Job type: Permanent
Aircraft type:
Contact: Not Specified
Sector: Airport
Job Role:

South Region

Job Role Summary

 

The Regional Training Services Manager will create a strong link between the operation and the overall training services function. Driving standards, quality and compliance between sites and working closely with key stakeholders within allocated region; The Regional Training Services Manager will build strong relationships with station training teams, department managers and station managers, as well as effective management of third party training suppliers. The continuous improvement of training compliance, quality and standardision of technical training provision across all business lines will be paramount.

The ideal applicant will:

• Be an excellent trainer and leader

• Be able to inspire and motivate

• Have good planning, presentation, time and project management skills

• Be professional, ethical and persuasive

• Be strategic, analytical, critical and creative

• Have extensive knowledge and expertise in training and instructional methods

• Being able to utilise presentation, computer and software applications or equipment

• Be innovative and a visionary

• Be able to showcase training programmes designed and implement successfully

Main Responsibilities

• To work as part of a wider regional team that drives overall regional performance

• To develop, coach and mentor training teams at station

• Ensure training standardisation, quality and compliance throughout the region in all business lines

• To support and deliver technical and developmental training as required

• Ensure training activities are planned and carried out in each location to avoid non-compliance and skills shortage in accordance with regional planning processes

• Conduct a training needs analysis (TNA) as required

• Assist or lead in the planning and design of new training programmes as identified

• To evaluate training programs, measure success and implement changes where necessary

• Maintain strong relationships with learning partners, ensuring standards are met

• Provide Internal Quality Assurance for internal or externally accredited programmes as necessary

• Support with the alignment of global and regional training strategies and assure regional compliance.

• Support the development of lean processes that will eliminate waste and maximize efficiencies.

• Drive an ethos of continuous improvement through identifying, communicating and instilling best practice consistently across the region.

Other:

 

• Support with station start up’s, audits, training, new business, due diligence, etc., as required.• All other duties as may be required

 

Qualifications and Competencies

 

• Higher education, relevant university degree is an advantage• Minimum of 5 years’ experience working in a training related role

• Minimum Level 3 training or teaching qualification (e.g. L3AET, PTLLS, CLDP etc.)

• Proven experience in all areas of the training cycle

• Intermediate to advanced proficiency with Microsoft Office

• Strong leadership skills to effectively lead and develop a team.

JOB DESCRIPTION

• Experience in developing requirements documents, formulating plans and managing roll-outs effectively. • Experience of working in a performance management culture driven by KPIs.

• Ability to work with key stakeholders in multiple locations and at various levels.

• Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem-solving skills.

• Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels.

• A member of a training, teaching or industry related professional body (e.g. IfL, CIPD etc.) is desirable.

• An in depth understanding of Return on Investment and Kirkpatrick evaluation principles.

• Evidence of Continuous Professional Development (CPD) is desirable.

• Results oriented with strong analytical and problem-solving skills.

• Ability to constructively challenge the status quo and manage change.

• Self-starter with a high degree of motivation and pro-activeness.

• Willingness to travel extensively across the region (50%) to personally drive the application of exacting standards.

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