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Ramp Supervisor Utility Department

Supervisors must keep the company goals and customer expectations in mind when overseeing daily operation and are responsible to meet or exceed all performance goals. They are expected to coach, train, and supervise a staff in standard operating procedures pertaining to utilities functions, cabin servicing, and aircraft search procedures. Correct non-compliant behavior and impose disciplinary action as required. Understand the policies and procedures, and take measures to implement them into daily work routines for their agents. Manage the cleaning, servicing, and searching (when necessary), of the aircraft in accordance with established American Airlines turn cleaning policies and procedures.

Administrative duties will include daily/weekly/monthly reports, Filing and maintaining reports in station for the required inspectable minimum time periods. Responsible for work assignments/rotations, employee breaks, and quality control checks of assigned work. Other duties as assigned.

Minimum Qualifications:
• Proven success as a Team Leader with ability to preplan manpower and equipment
• Ability to work independently, set and meet own deadlines
• Ability to work well with all levels of management and support staff
• Able to defuse conflicts among subordinate employees
• Prior experience with internal controls processes for accountable items
• Flexible schedule
• Motivation to succeed

Preferred Qualifications:
• Minimum of two years supervisory experience; both Ramp and Customer Service.
• Working knowledge of AOA environment
• Extensive knowledge of QIK, Sabre

Work Environment:
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• Work weekends, nights, holidays and/or irregular shifts

Physical Requirements:
Frequent stooping, bending, kneeling, lifting up to 70 pounds

The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required
We also require proof of High School or GED completion

Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available

M/F Disabled and Vet EEO/AA Employer

Exceptional Aviators – Major Opportunities

I would like to apply for the post of Ramp Supervisor Utility Department bases at your esteemed organisation. I have attached my CV.

CV:

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