Ramp Service Agent Ravn Alaska Airports

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Location: Anchorage
Job type: Permanent
Aircraft type:
Contact:
Sector: Airport
Job Role:

Vacancy Announcement
DATE: November 15, 2018

TO: All Qualified Applicants

FROM: Human Resources

RE: Ramp Service Agent

LOCATION: Anchorage, Alaska

CLOSING DATE: Open Until Filled

This announcement is for a Ramp Service Agent with Ravn Air Group. This
position reports to the Anchorage Airport Supervisor and is responsible for
various tasks associated with airport operations for Ravn Alaska. The
successful candidate must have a strong safety culture, the ability to fulfill
the physical requirements of the role, and be capable of working in a fast-
paced environment.

This is a non-exempt, full time, benefits-eligible position. Position works an
irregular schedule in Anchorage, however overtime may be required as
dictated by business needs and with management approval.
Minimum Qualifications
 High School Diploma/GED required;  Familiar with or able to quickly familiarize self with General Operations Manual

(GOM) and applicable contents related to this position;  Knowledge of aircraft weight and balance preferred;  Must be able to work a flexible work schedule with overtime assigned when the

operation dictates;  Proficiency with computers and Microsoft Office Suite (Outlook, Word, Excel, and

PowerPoint) is required, with knowledge of Sabre, FlightMaster, and Movement

Control preferred;  Exceptional communication skills are required, while radio communication

experience in a professional experience is highly preferred;  Able to work with minimal supervision in a public setting, while maintaining focus

around multiple employees and distractions;  Must have a professional appearance and demeanor;  Requires attention to detail and accuracy at all times;  Strong customer service skills;  Able to prioritize multiple tasks, working multiple flight departures at once;

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 Requires a strong safety awareness and the ability to adhere to Safety
Management Systems (SMS);  Able to pass a comprehensive background check;  Comfortable working in an airport environment around odors and sounds typically

associated with operating aircraft. Duties & Responsibilities
 Ensure safety is the top priority at the station, stopping any unsafe acts if seen;  Will be familiar with the GOM as it pertains to safety, aviation security, the

Approved Weight and Balance Control Program, Approved Exit Seat Program

and Approved Carry-on Baggage program in addition to any other programs,

policies and procedures that directly relate;  Complies with all safety requirements pertaining to the safe operations near or

around aircraft;  Provides information and support for flight crews and ground personnel;  Provide good customer service to all internal company employees;  Responsible for the accuracy of the load close out forms;  Completes and files all necessary records;  Assign gates and create daily ramp schedules;  Complete daily delay reports and provide them to supervisor/manager;  Ensure flights are closed out to ensure on time departures;  Coordinate departures, ensure cargo manifests are provided for each flight at

close out time;  Maintains, updates, and distributes the daily flight schedule to necessary

personnel;  Handle stressful and complicated situations as they arise in a calm and

professional manner;  Communicates to all necessary personnel of any irregular operations, to include

Weather hold information, aircraft equipment changes, delays and/or

cancellations, as well as flight arrivals;  Communicate efficiently via ground to air radio, telephone, and written operation

logs;  Ensure aircraft turns are being conducted in a safe and efficient manner;  Promote the Company safety culture;  Other duties as assigned and within the scope of this position.
ALL INTERESTED PERSONS ARE ENCOURAGED TO SUBMIT A CURRENT RESUME AND COMPLETED
EMPLOYMENT APPLICATION TO RAVN AIR GROUP VIA THE LINK BELOW.
Apply for this job

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