Project Manager XML
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Location: Switzerland
Job type: Permanent
Aircraft type:
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Sector: Operations
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Description
The baggage XML project in IATA is all about a new messaging standard based on XML. Currently the baggage industry uses type B messages over teletype, and it is time to move on. XML enables the use of modern, scalable and low-cost infrastructure and services. The successful applicant will be responsible for ensuring baggage XML messaging is deployed globally with the assistance of the wider baggage team. There will be a considerable amount of travel to work with both IATA member airlines and airports, along with the need to be comfortable presenting in public to large audiences.
In this role the incumbent will report to the Project Manager, End to End Baggage. In addition to the one to one engagement and public workshops, the incumbent will carry out webinars to raise industry awareness. The incumbent will also be responsible for all regional activities, initiatives, and targets related to the project including monitoring, reporting and stakeholder management.
Responsibilities
* Building Standards through Expertise
* Work with the secretary of the baggage XML group to identify, analyse and engage baggage XML messaging stakeholders to develop a detailed XML roadmap;
* Liaise with regional offices to deliver industry awareness and education through regional workshops, industry events and webinars;
* Develop guidance material and tools to evaluate the business case for baggage XML messaging implementation;
* Partnering for Mutual Benefit
* Engage with airlines and airports to capture their existing plans, assist in their development plan or understand any resistance to XML messaging adoption;
* Work with airlines, airports and industry providers to ensure that an adequate baggage XML messaging infrastructure and services are being created, tested and successfully implemented following the IATA standard;
* Acting with a simple human touch
* Integrate fully with the Global Baggage Operations team in providing timely and relevant inputs;
* Respond to all queries about baggage XML messaging implementation;
* Develop content for press articles, IATA internet and Extranet to clearly explain what baggage XML messaging aims to achieve;
* Championing the Big Picture
* Support the creation of a comprehensive communication campaign tailored to baggage XML messaging stakeholders;
* Identify opportunities where the intellectual property developed during the project can be used to generate new revenue lines;
Qualifications and Skills
* University degree (Bachelor or Masters) in business, aviation, engineering, IT or related discipline;
* Minimum 4 years’ experience and proven track record in project or change management;
* Experience and firm understanding of technology based solutions, preferably in the aviation sector and XML messaging, with a solid knowledge of teletype and Type B being a strong advantage.
* A self-starter approach with ability to proactively engage with stakeholders and progress work goals;
* Excellent communications skills, written and spoken command of English (other languages an advantage) and ability to present effectively and authoritatively to industry audiences;
* Excellent inter-personal skills;
* The ability to multi-task in a fast-paced environment;
* Excellent analytical, problem solving and inter-personal skills;
* Excellent PC skills (particularly with MS Office programs);
* Experience and proven ability to work under pressure on multiple tasks simultaneously in a matrix organisation requiring collaborative team leadership and project focus to deliver results.
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At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:
* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch
Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
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