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Project Manager Enterprise ManagementTechnical Operations

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Project Manager- Enterprise Management/Technical Operations

Post Begin Date

19 hours ago(8/3/2018 6:25 PM)

Requisition ID

2018-24384

Location

US-TX-Dallas

Employment Type

Regular Full-Time

Department

20-Technology

Overview

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

This Project Manager is responsible for all aspects of project management for small to medium complexity projects over the entire life of the initiative. The Project Manager understands the business objectives and scope, and will guide a Team to deliver expected results for projects. The Project Manager works closely with Delivery Leaders in the Business and Technology to ensure assigned project delivers on business objectives and value, while managing scope/timeline/budget and technical risk. The Project Manager will be able to provide support and guidance for both business and technology initiated projects. This position requires solid knowledge of technology processes and implementation procedures.

WORK ACTIVITIES/CONTEXT:

* Defines complex project plans including scope, budget and schedule, and executes tasks defined in the project plan to achieve project goals using standard project management methodologies and practices.
* Continually assesses project needs and resources to complete projects on time and within budget.
* Validates, and may help develop, business cases with Customers, as well as develops a project charter.
* Drives testing and acceptance of project results.
* Partners with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion.
* Leads and facilitates project meetings and presentations to Leadership.
* Engages and initiates change leadership to ensure project acceptance.
* Drives Teams and Customers toward decisions.
* Establishes cross functional alliances within and outside of the Technology Department to drive results.
* Proactively communicates with Stakeholders, Sponsors and Project Teams to maintain project alignment.
* Builds partnerships to collaborate and uses influence without authority to gather Customer and business requirements and communicate effectively with all project Teams and support groups.
* Must be able to meet any physical ability requirements listed on this description.
* May perform other job duties as directed by Employee’s Leaders.

Qualifications

QUALIFICATIONS:

BASIC QUALIFICATIONS:

* High School Diploma, GED or equivalent education required.
* Must be at least 18 years of age.
* Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

EDUCATION:

* College degree in Technology, Finance, Business or equivalent work experience required.
* MBA preferred.

WORK EXPERIENCE:

* 3 or more years of work experience in project management is required.
* Experience as a project manager is preferred.
* 3 or more years as project manager on multiple small or medium complex projects within cross functional business units, as well as programs and projects that involved external providers is preferred.
* PMP/PMI certification/equivalent preferred
* Experience in an Agile/Scrum environment is highly preferred.
* Experience with all Agile Scrum ceremonies is preferred.
* 2 or more years work experience managing projects across the HR related domain is highly preferred.
* Experience with SAP HCM preferred.
* Experience with other HRIS systems software preferred.
* 1 or more years work experience with projects utilizing Cloud based solutions is preferred.
* Knowledge of issues/risk management and project change request process is preferred.
* Hands-on experience in reporting, prioritization, and budgeting is preferred.
* Knowledge of issues/risk management and project change requests is required.
* Airline industry knowledge or transportation industry knowledge is preferred.
* Authorization to work in the U.S. for any employer required, with no sponsorship needed now or in the future of an employment-based visa.

Preferred Experience and Skills:

* Strong verbal and written communication
* Project Management Execution
* Leading Software delivery with different project methodologies (Agile, Waterfall, etc.)
* Ability to collaborate and gain consensus with multiple groups with differing points of view
* Forward thinking/strategic decision making and ability to understand dependencies and impacts of decisions across the enterprise
* Experience driving process of solving complex business problems (business and technical) in order to formulate an enablement plan by isolating and identifying options for stakeholders
* Ability to recognize inefficiencies with processes/procedures and proactively offer suggestions for improvements- ability to take items a step further not just follow defined path
* Strong relationship building skills

LICENSE/CERTIFICATION:

* PMP/PMI certification, Lean/Six Sigma certification or equivalent work experience as a Project Manager preferred.

SKILLS/ABILITIES/KNOWLEDGE/WORK STYLE:

* Advanced knowledge of project processes, problem management tools and procedures.
* Advanced knowledge of MS Project, Visio, MS Office Suite including SharePoint.
* Advanced knowledge of technology applications and systems infrastructure.
* Proficient knowledge of application impact on operational and business functions.
* Strong Customer Service and Team orientation.
* Demonstrates and employs active listening skills.
* Builds relationships and influences without authority.
* Effectively communicates information and ideas using all forms of communication.
* Maintains composure under pressure and accurately assesses problem situations.
* Directs tasks to finish by scheduled completion date.
* Reorders job priorities for Team and self as needed.
* Works effectively in a fast paced, collaborative, Team based environment.
* Demonstrates Leadership skills to direct performance of outside Contractors and maintain positive relationships with internal Customers.
* Must be able to comply with Company attendance standards as described in established guidelines.

OTHER QUALIFICATIONS:

* Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer.

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