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Program Administrator

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Location: Burgess Hill
Job type: Permanent
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Sector: Business & Administration
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If you’re interested in joining a stable, fast-growing company that encourages professional advancement, fosters teamwork and rewards ingenuity, then KLX Aerospace may be right for you. As the world’s leading distributor of aerospace fasteners and consumables for the commercial, business jet and military markets, a career at KLX Aerospace is beyond what you’d expect in a job. At KLX, we realize that our employees are one of the keys to our success. We look for individuals who share our passion to succeed and generate results. Think you have what it takes to join our team? As a leader in the aerospace industry, we are growing rapidly and have a number of exciting positions available right now including a Program Administrator at our site at our Burgess Hill Site, West Sussex UK. SUMMARY To actively monitor the performance of the contracts ensuring continuity of supply to customers. To support and maintain the contract management model. ESSENTIAL DUTIES AND RESPONSIBILITIES The incumbent will help build and nurture the relationship between Programs and its internal and external customers by striving for total customer satisfaction. Liaise with relevant procurement representative on forecasting demands or/and ad hoc requests in order to maintain customer supply. Ensure that service levels are maintained & assist in looking at ways of improving the standards achieved by the supply chain. Deal with customer queries and complaints as necessary. Support internal and external customers with demand analysis and BOM management. Analyse procurement requirements and produce accurate forecasts. Provide regular dashboards of KPI’s outlining departmental performance and adherence to agreed targets, including contract profitability, liability and CI status – where applicable. Coordinate and present statistical data and reports. Report any performance issues to the attention of the Program Manager or Group Program Manager. Ensure overall quality and accuracy of all documents. Make recommendations of cost benefit initiatives or innovative process applications to the Program Manager or Group Program Manager. Attend and participate in weekly meetings with Program Manager. Independent travel within Italy – contract dependant. Attend and organise customer monthly or quarterly business reviews – contract dependant. Perform other duties as requested, directed or assigned. EDUCATION / EXPERIENCE / QUALIFICATIONS Excellent communication skills Target Driven – KPIs Service minded Attention to detail Dispute resolution Good IT Skills Cooperative and Flexible Team Player Negotiation Self motivated Ability and willingness to work under pressure EOE/Minorities/Females/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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