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Operations Assistant
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Location: East Midlands, East Midlands Airport
Job type: Permanent
Aircraft type: ATP / Jetstream 61, 737-300 / 400 / 500, 737-600 / 700 / 800 / 900
Contact: Louse Gould
Sector: Operations
Job Role:
Operations Assistant
Position Type: Permanent, Full-Time
Work Pattern Mon-Thur 8pm until 6am
Department: Operations
Location: EMA
Responsible to: OCC Manager
Role Summary
Responsible for Assisting the operations department to ensure all flights are operated fully crewed, safely, efficiently and on time.
Engage in training in all areas of Operations control to develop and progress to Operations Officer level.
Responsibilities
Provide full administration support to the Operations team as follows:
-File all relevant documentation both manually and electronically
-Manage all allocated data input correctly and on time
-Liaise with internal and external customers, Handling Agents and other relevant parties via email, telephone, fax etc. ensuring that the correct form of communication is used.
-Review systems data against invoices to ensure all entries/documentation are correct.
-Ensure all work is carried out to a high standard, is within company procedures, and is correct and managed on time.
-Assist with answering calls into the OCC in times of high workload.
-Develop skills and knowledge of all aspects of Operations Control – predominantly through on the job learning and in house training
-Complete training program for Operations Officer and deputise for that role as required.
-Be prepared to travel at short notice at company expense to help respond to network disruption.
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