Network Administrator
Apply now
Location: Australia
Job type: Permanent
Aircraft type:
Contact:
Sector: IT & Communications
Job Role:
We know what sets Virgin Australia apart is our people and the drive that we all have to make a real difference for our guests. Our culture encourages innovation whilst ensuring that our guests remain the focus of our business. We deliver a highly professional and polished service, whilst ensuring that we are safe in everything that we do. We want dedicated people who are passionate about customer service and ready for the challenge of working in a challenging environment.
The reality is that being a team member of the Virgin Australia group of airlines involves hard work but is very rewarding. Our people are at the cornerstone of the business and their award winning service to every guest every day is putting the magic back into flying.
About the role:
As a Network Administrator within Virgin Australia, you will engage and support our IT teams to help develop a next generation network. This is a pivotal role, collaborating with a range of stakeholders including architects, business domain owners and SMEs to provide technology transformation and help solve operational critical problems.
Your key responsibilities will include:
* Reviewing and providing recommendations on network performance and statistics
* Monitoring and ongoing auditing, hardware replacement and additions across all airport and office locations
* Reviewing solutions and stakeholder feedback to ensure solutions and strategies continue to deliver required outcomes
* Assisting the Network Lead with operational support and incident management
The role will require you to maintain technical currency in order to identify relevant trends and improvement opportunities for the airline.
Who you are:
Incredible Communicator: you pride yourself on your verbal and written communication skills. You’re comfortable negotiating outcomes, facilitating inspiring workshops and managing conflict.
Consultative and Dynamic: you thrive in a fast-paced agile environment, focussing on commercial outcomes and delivering on business objectives.
Investigative, methodical and analytical: you identify, investigate and manage issues, constantly seeking to minimise the impact to the business. You enjoy pro-actively working with stakeholders and understanding their requirements to deliver best in class solutions.
An organised multitasker: you pride yourself on your highly developed planning and organisational skills and ability to put your head down and work through any task.
What you’ll need:
* A thorough understanding and demonstrated experience with LAN, WAN and WIFI
* Familiarity of Cloud networking and emerging technologies
* Experience of working in cross-functional teams
* Understanding of ITIL processes (Change and Incident Management)
* 1-2 years’ experience in an IT support environment
* A warm, friendly and approachable personality who enjoys helping people
What you’ll get from us:
Let’s be honest – you skipped to the best part, didn’t you?! And why wouldn’t you with these benefits:
* Experience the Virgin Australia Culture which is unlike anything else you have experienced. Become part of an internationally recognised brand that feels like family.
* The sky is the limit when it comes to career development, feel encouraged to diversify your skills and experience with access to internal vacancies.
* See Australia and the world with access to heavily discounted flights for you, your family and friends on Virgin Australia and many of our interline partners. We are extremely proud of our Team Travel program and it won’t take long to realise why.
* Take advantage of countless industry discounts – Lounge membership, hotels, travel insurance, car hire, tours, retail… the list goes on.
* Improve your Mind, Body and Soul with access to discounted fitness programs and a free onsite physiotherapist. We also offer discounted Corporate Health Insurance through multiple partners to suit your individual lifestyle.
Interested?
If you’re passionate about driving productivity and efficiencies through the use of technology, then we want to hear from you.
Apply for this job