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Purpose - To develop, implement and continually improve quality systems related to manufacturing that will result in zero defects internally and externally.

• Manage the overall Quality Control Plan for all steps in the manufacturing process from incoming material to shipping of finished goods.
• Prepare and implement Quality Inspection Instructions specific to each work area and product type in the manufacturing process.
• Train Quality Inspectors to follow Quality Inspection Instructions.
• Perform QC audits (under Group Head of QA guidance) to ensure that all procedures and instructions related to the QMS are adhered to.
• Lead the investigation of customer non-conformance reports and all responses using problem solving methodology.
• Provide technical support for issues related to new products, new customers, and/or qualification of new equipment and personnel.
• When required, provide support to purchasing for evaluation and qualification of new suppliers, or continuous improvement activities of existing suppliers.
• Perform random quality checks (QC Audits) on the relevant production processes.
• Track and prepare monthly reports for internal and external quality performance metrics.
• Support Engineering in process development, equipment selection, and process flow activities in the manufacturing operation.
• Visit customers and suppliers as required to investigate non-conformance issues.

Quality Responsibilities

• Initiate action to prevent the occurrence of non-conformities related to product, processes, and quality system. This includes halting the production of any product to correct quality problems.
• Identify and record any problems related to the product, process, or quality system.
• Initiate, propose, or provide solutions through designated channels
• Verify, or participate in the verification of, implemented solutions
• Control further processing or delivery of non-conforming product until the non-conformity has been corrected
• Represent the needs of the customer in internal functions related to the Quality System.

Key skills/experience/qualifications

Education Required

Appropriate engineering qualification or related field

• Prefer either trained QMS auditor or FAI Inspector

Minimum Experience Required

• 3 years’ experience in Quality related position (manufacturing environment)
• 1-2 years in an aviation maintenance/production environment.

Desired Skill Set / Qualifications

• High level of proficiency with MSOffice applications (Excel, Word, PowerPoint).
• Ability to read CAD / technical drawings.
• Experience leading problem solving processes and use of basic quality tools.
• Excellent verbal and written communication skills.