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Manager Program Management

About PAC:

Who We Are: Panasonic Avionics takes entertainment to new heights. We’re the world’s leading supplier of (IFEC) inflight entertainment and communications systems that allow airborne passengers to get their fix of live TV, movies, music, interactive games, maps, and much more! We make traveling on airplanes more exciting!

What We Value:

As an organization, we value people who are motivated and driven. We value a collaborative work environment that enhances careers and positively impacts society. We value our diverse work culture committed to delivering products and achieving high results. Seeing our products bring delight to others is just one way we measure success.

Why You Should Join:

A job is only part of what we offer. See how you can flourish in a career while getting the support and resources from some of the most talented people in the industry. You will work on technology that makes traveling the world that much better. Lastly, you will be rewarded with world class benefits and competitive wages. Come aboard, we’ve been expecting you!

Job Summary:

Manage Program Management Group by actively managing day-to-day operations as it pertains to entry-into-service and monthly content update program management. Work in a strategic capacity to define best practices and direction of content production and delivery. Works closely with customers to provide status, manage issue resolution and ensure 100% quality and on-time delivery. Supports Senior Management with Account Management activities and program forecasting. Responsible for resolving project management issues and maintaining workflow, quality, and on-time delivery. Shares responsibility for supply chain management and relationships with customers and suppliers. Formulate, recommend, and implement operating process enhancements of program configurations, including new business opportunities, and with the goal of driving continuous improvement. Serves MCS Program management as a point of contact for all inquiries and support.

Major Responsibilities:

Program Management Leadership
* Manage the Media Program Management and Support teams as outlined by Senior Management team.
* Responsible for the assignment and load balancing of programs (both monthly and EIS) to Media Program Management.
* Drives operational excellence and standardization of team functions and output within operations (re-occurring media updates) and EIS (Entry In Service, first of type development & rollout).
* Supply overall rollout plan for all new development efforts (EIS) to enter operations.
* Anticipate risks and adjust/implement procedures to minimize exposure to Panasonic and our Customers.
* Chair frequent operational and strategic meetings to coordinate activities for all products, resources and tools based on urgency, customer prioritization, problems/issues, etc. and manage the path of escalation for critical issues or concerns.
* Lead customer meetings to provide technical guidance with regard to media content operations.
* Support management in building and maintaining relationships with customer and suppliers as it relates to media operations.
* Collaborates closely with Manager Media Operations in managing Third Party Supply Chain activities by driving operational improvements and creating solid working relationships.
* Responsible for continuous analysis of Program Management processes and procedures and implements necessary improvements in conjunction with various internal groups and departments as well as customers and their suppliers.
* Manage operational demands with Media Operations and Technical Managers.
Program Management
* Ensure media updates are delivered on time and error free.
* Oversees the roles and responsibilities of all parties involved on the program including customers, management, program team, vendors and other key stakeholders.
* Model simulations of schedule alternatives in order to generate optimal plans for program deviations, additions, and/or changes.
* Direct Media Program Managers and media update activities both entry-into-service and monthly update.
* Oversees the identification and leadership of the technical approach to be used on all media related IFE system components. Oversees the facilitation of solutions with the appropriate teams.
* Development of process planning: including the development of a strategic plan, systems analysis, technical design, testing and acceptance of media supported by IFE system.
Performance Reporting/Documentation
* Develop, monitor and maintain the Content Update/EIS/ATP Master Schedule (Project Plan).
* Establish accurate data capture and reporting systems for detailed metrics analysis used to identify, recommend and implement changes for enhancing the performance of the content update process.
* Develop, monitor and maintain Media Program Management Tool Box and associated training curriculum and materials.
* Develop and maintain Departmental Operational Definitions and Procedures.
* Prepare weekly and monthly reporting for: Program Status, Simulations due to equipment downtime, Capacity Utilization and Update Cycle Performance for internal management and ongoing process improvement.
* Performs in-depth root cause analysis for issues identified prior to or during Acceptance Test Procedure (ATP) and reported field issues.
* Proposes and implement improvement plans to address identified root causes.
Department Excellence
* Oversee the management of multiple clients of high complexity and high priority, within both development stages and recurring media updates.
* Mentors and provides expertise to Media Program Management and MCS team members.
* Performs other job duties as defined by senior management.
* Proven strong proficiency in project management, planning and scheduling in a fast-paced environment.
* Proficient in Word, Excel, PowerPoint and a Project Management Software Program.
* Excellent oral and written communication skills and interpersonal skills including the ability to interact with multiple levels of management within the company.
* Must understand political aspects of program management decisions in managing customer relationships.
* Must be able to balance company interests, while effectively satisfying customer demands.
* Synthesize and incorporate information received from peers and team members for effective decision making.
* Must demonstrate good judgment in selecting methods and techniques for obtaining solutions.
* Make detailed observations and prioritize tasks based on delivery schedules.
* Use skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
* Must be comfortable mentoring and acting as a role model for program management team
* Proven leadership capability; has to solve complex issues where analysis of situations or data requires an in-depth evaluation of variable factors is required.
* Must be able to operate effectively cross departmentally and cross functionally.
* Determine methods and procedures on new assignment and provides guidance to other Program Managers.
* Support senior management in a strategic capacity for defining and enhancing MCS strategy, policy and practices, organization structure and supplier/client relationships.
Education/Experience Requirements:
* 5 years’ Program Management experience required and/or 3 years’ experience as a Media Program Manager.
* 4-year University degree in a technical field or an additional 4 years’ related experience in engineering, software development, project engineering, systems engineering or project management may be substituted in lieu of degree. (9 yrs total)
* Minimum 3 years related work experience in technical program or project management, 1 of which must have been in a leadership capacity.
* Aerospace and/or IFE industry highly desired.
* Ability to travel up to 25% of the time to domestic and international locations.
*** Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation. Pre-employment drug testing is required for safety sensitive positions or as may otherwise be required by contract or law. Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic Corporation of North America.

Location/Division:

26200 Enterprise Way, Lake Forest, CA 92630, USA

Job Requisition:

XI6175

I would like to apply for the post of Manager Program Management bases at your esteemed organisation. I have attached my CV.

CV:

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