Manager Loyalty Program

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Location: Saudi Arabia
Job type: Permanent
Aircraft type:
Contact:
Sector: Business & Administration
Job Role: Senior Manager Jobs

Manager, Loyalty Program)

Job Description

Required Qualifications

&

Experience

* Must be fluent written, spoken and reading in Arabic and
English.
* Marketing/CRM experience, including leading customer loyalty
and direct marketing programs
* Strong numerical and analytical skills with commercial acumen.
* Ideally experience of presenting to CEO and Board – or the
poise required to do so.
* Excellent communication skills and experience in working with
people at all levels
* Experience developing and implementing a loyalty program

Required Certificates

Bachelor in BA or equivalent work experience

Required Skills

* Ability to maintain the overview and see the bigger picture
* Able to create and maintain strong internal and external
networks
* Willingness to travel
* Energy and enthusiasm
* Demonstrable can do attitude
* Self-starter
* Ability to work on own initiative to tight timelines
* Enjoys and embraces change
* Excellent communicator – used to presenting an interpretation,
not just the analysis
* Track record of success with metric driven results

Duties and Responsibilities

* Monitor the performance of the frequent flyer program
* Increase program partnership portfolio
* Manage partnership portfolio and distrebution of content on owned and paid media channels
* Oversee program internal projects and their completion in a
timely manner in focus but not limited to partnerhsips
* Sustain a culture of disciplined innovation through a process
of testing and learning that support innovation and brings proven winner to
market
* Come up with new ideas to attract more guests to join the
program
* Work with external partners to provide service to members
* Analyze and seek for improvement opportunities
* Handle complaints
* Benchmark and research market trends related to loyalty
programs (mainly in aviation)

Primary Location
: Riyadh

Job Posting
: Jun 23, 2016, 12:25:24 PM
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