Start your job search

Manager Inflight Safety Program SMS

Position Expectations

Position Title: Manager Inflight Safety Program & SMS

Position Summary

The Manager is responsible for the overall management, in close coordination with the Safety Department, of Inflight Safety Program to include management of Inflight Operational Safety Reporting and Investigations, Safety Data Analysis and Trending, Facilitation of Inflight Risk Working Group, Change Management and Continuous Improvement, and coordination of external audit findings and actions (including IOSA, DOD, IEP) and IOSA gap analysis, DoD gap analysis and SMS implementation. Directly reports to Vice President Inflight Experience and has functional reporting line (‘dotted line’) to the Director Operational Safety & SMS.

Essential Responsibilities

· Serves as the primary resource for Inflight Safety Program and general oversight of regulatory compliance as it relates to Safety areas. Ensures that Inflight Leadership and Safety Leadership are apprised of all significant safety issues and trends.

· Coordinates Inflight SMS implementation and maintenance in conjunction with the Safety Department.

· Coordinates, along with the Director Operational Safety & SMS, Inflight Risk Working Group, including managing the Risk Module in AQD to document risks, risk level, mitigation actions and departmental change management process.

· Defines the Inflight investigation protocol, in conjunction with the Safety Department’s Safety Investigations team, and reviews safety incidents, conducts investigation as required by the protocol and performs root cause analysis to establish and implement mitigation where required

· Supports JetBlue’s confidential safety reporting program (SAR, ASAP, etc) as a member of the Inflight Action Report Review Team

· Supervise the processes of the Inflight ASAPs and Fatigue programs. This entails data collection, analysis, and reporting processes for the ASAP and FRMS programs

· Facilitates the ASAP Event Review Committee (ERC) and Fatigue Event Review Committee (FERC) meetings and prepares minutes of all meetings

· Ensures program integration and risk management within JetBlue’s Safety Management System (SMS)

· Leads the coordination of related IOSA & DoD Gap Analysis for their operational department as well as being Inflight ‘in-audit’ led coordinator, OAL audits, regulatory audits, Code Share audits, and Internal Evaluation/Quality Audit findings as they relate and apply to the Inflight group. This coordination will be in close coordination with the Safety Department and specifically the Internal Evaluation Team.

· Reviews, tracks, analyzes and trends Inflight Safety reports and related Safety Data and Leads Department’s Continuous Improvement (tracking, actioning, implementation of corrective / mitigating actions)

· Generates regular reports on the health of operational safety programs as well as key metrics and goals.

· Participates in regular meetings with Director Operational Safety & SMS and other safety department meetings as requested.

· Take a significant role in the development of crewmembers to support the engagement, growth, goal achievement of all Inflight Safety Programs

· Other duties as assigned

Minimum Experience and Qualifications

· High School Diploma or General Education Diploma (GED)

· Five (5) years formal experience in a similar safety or analyst role implementing SMS, analyzing, trending safety data, conducting safety investigation and risk assessment.

· Experience or training in investigating incidents

· Experience in analyzing safety data, identifying risk and implementing corrective actions

· Understanding of SMS and the FAA SMS rule

· Ability to communicate clearly, concisely, logically and coherently at various levels within the organization

· High level of organization & attention to detail

· Excellent verbal and written communication skills

· Available for regular overnight travel (>50%)

· Must pass a ten (10) year background check and pre-employment drug test

· Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

· Bachelor’s Degree

· Experience in Operational Department Leadership role

· Applicable Licenses and or Technical Certificates, common to specific Operational Department

Crewmember Expectations:

· Regular attendance and punctuality

· Potential need to work flexible hours and be available to respond on short-notice

· Well groomed and able to maintain a professional appearance

· Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

· Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System

· Ensure adherence to all Safety and Security regulations

· Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

· Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

· Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

· Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Equipment:

· Computer and other office equipment

Work Environment:

· Normal Office Environment

Physical Effort:

· Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the crewmember(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization change.

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

I would like to apply for the post of Manager Inflight Safety Program SMS bases at your esteemed organisation. I have attached my CV.

CV:

I agree to Terms and conditions* and Privacy Policy* and Site Usage Policy*

I don‘t want to receive regular notifications (in a form of newsletters) on new/featured Job Listings sent to my e-mail.