Manager Identity Management Solutions
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Location: Switzerland
Job type: Permanent
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Sector: Business & Administration
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Description
The Manager Identity Management solutions will work on IATA industry transformation project One ID. One ID aims at introducing digital identity and collaborative and integrated identity management in the passenger end to end process, enabling passengers to be instantly identified through biometric recognition throughout their journey.
Reporting to the Project Manager, One ID, the Manager Identity Management solutions shall bring expertise and act as technical Subject Matter Expert on identity management solutions to the project, mainly in the areas of technologies, specifications and process. The incumbent will be developing and maintaining a comprehensive knowledge base underpinning the mentioned specific areas of project. The incumbent will also support the development and coordination of One ID guidance documentation to facilitate wider adoption support in other projects deliverables as assigned.
Responsibilities
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* Act as the Subject Matter Expert on Digital Identity Management solutions to the project (such as in the areas of biometrics, digital identity, etc.)
* Draft recommendations to introduce the use of a digital ID in the passenger process including possibly at time of booking.
* Ensure that the digital ID satisfies governments’ requirements (border control) in terms of information, protocols and security so that they can accept this information without physically systematically recheck every passengers’ ID.
* Analyze possible scenarios, especially in term of data flow, with the aim of promoting globally interoperable solutions
* Identify and develop a detailed roadmap of the One ID Standards and Recommended Practices, execute and monitor action plan
* Follow and analyze results from trials, pilots and proof-of-concept implementations taking place in the industry.
* Through active research and information gathering, develop and maintain a comprehensive knowledge base of global projects and initiatives related to biometrics and identity management; relevant technologies and vendors; and governance and legal aspects including privacy regulations.
* Build up and maintain contact with the vendor community to stay abreast of solutions and technologies development
* Contribute to guidance documentation according to specific area of expertise and other project deliverables as assigned
* Liaise with ICAO technology groups with regard to travel credentials and evolution in a digital format
* Support internal and external knowledge transfer
* Deliver consulting activities as SME, in collaboration with APCS consulting
Qualifications and Skills
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* Technical expertise and significant work experience in identity management solutions, including biometric technologies in the context of the passenger journey at airports;
* Strong background in aviation, with a thorough understanding of the end-to-end passenger processes, airlines and border processes;
* Knowledge of standards and recommended practices in the passenger process, identity management solutions and biometrics;
* Understanding of ePassport specifications;
* Solid organizational and analytical skills; methodological approach;
* Robust communication, interpersonal and relationship management skills; ability to deal with a wide range of stakeholders and to professionally address all levels of management;
* Highly motivated with the ability to work independently;
* Flexibility to travel, and ability to work internationally and cross-culturally;
* Fluency in English; excellent written and verbal presentation skills;
* Desire to learn.
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At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:
* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch
Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
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