Manager Audit Standards

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Location: Montreal
Job type: Permanent
Aircraft type:
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Sector: Business & Administration
Job Role:

Description

Reporting to the Head, IOSA, the incumbent will be responsible for the effective maintenance and development of the IOSA standards, relevant audit procedures as well as for the implementation and processing of operational IOSA Program matters. The incumbent will continuously deliver solutions for the improvement and effectiveness of the IOSA audit procedures and Program functions and actively participate in the transformation of the IOSA Program.

Responsibilities

* Oversee the IOSA Standards Manual revision process;
* Assist IOSA FLT/DSP Technical Group as Secretary;
* Continuously improve Program and audit procedures through assistance in the IOSA Transformation and other related tasks;
* Develop and implement solutions to Program issues, trends, and weaknesses;
* Analyze operational Program issues and provide input to the IOSA Documentation System (e.g. IOSA Auditor Handbook, IOSA Program Manual);
* Process technical/ general Program inquiries and assist in addressing matters from Audit Organizations, airlines and the internal Quality Assurance Program;
* Pro-actively and professionally liaise with airlines and Program stakeholders on a regular basis;
* Review and interpret flight and dispatch related IOSA standards for feedback and provide assistance to the IOSA Technical Groups as well as Audit Organizations and airlines;
* Prepare and hold industry meetings;
* Cooperate with the Manager, Audit Training on aspects that need to be incorporated into flight and dispatch auditor training.

Qualifications and Skills

* University degree or equivalent with at least 10 years’ professional experience, including a minimum of five years in airline operations with experience in at least two of the following areas: Safety and Quality Assurance, Flight Operations, Security, Cargo Operations, Ground Operations, Operational Control/ Flight Dispatch, Cabin Operations or Engineering/Maintenance;
* Knowledge of the IOSA Program, IOSA standards and their applicability in civil aviation;
* Knowledge of regulatory operational requirements of for example ICAO, EASA, FAA, and their relationship to IOSA specifications;
* In-depth knowledge of operational audit principles and processes;
* Project management skills, excellent in time management, planning and prioritizing;
* Highly motivated self-starter and team player who is comfortable operating under pressure;
* In-depth knowledge of MS Office and IT-related matters, with proficiency in research and in creating and delivering presentations;
* Excellent writing and analytical skills;
* Fluency in written and spoken English is essential;
* Knowledge of other languages will be an advantage;
* Managerial and/or operational experience in flight operations desired.
* Experience as an IOSA Auditor desired.

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People are at the heart of everything we do at IATA. We all have different personalities, styles and areas of expertise, but we have one thing in common – the way in which we act which is guided by our values:

* We build standards through expertise

* We champion the global big picture

* We partner for mutual benefits

* We act with a simple human touch

Here at IATA we are proud of being Diverse and Inclusive – we have people with diverse backgrounds who come from all over the world. Together we build a business of freedom where people can be true to themselves in an environment that recognizes good work and personal qualities
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