Manager Airport Services Training
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Location: Mumbai
Job type: Permanent
Aircraft type:
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Sector: Operations
Job Role:
Position: Manager – Airport Services Training
Division: Commercial
Location: Gurgaon
Roles and Responsibilities:
* Identify and assess future and current training and development needs and drive suitable training initiatives that build stability in defined standards.
* The goal is to enhance employees’ skills, performance, productivity and quality of work.
* Overall responsible and accountable manager for Ground Services training systems for Vistara network.
* Conduct and organize Orientation of batches for new hires.
* Evaluate instructor performance and effectiveness of training programs including developing testing and evaluation procedures.
* Confer with management and conduct surveys to identify training need and analysis based on project production processes, changes and other factors.
* Develop and organize training manuals, multimedia visual aids, other educational materials.
* Plan develop and provide training programs, using knowledge of effectiveness and balance between class room training, demonstrations, on job trainings, conferences and workshops.
* Must be able to overcome the challenges – technical, strategic and professional and apply best possible mix to customize the training needs per the best in Industry standards.
* Must work with Airport line managers to identify and assess the current and future training needs in the ground services eco system.
* Must establish training and entry level requirements including refreshers for current team members and develop training programs to suffice the requirements for all levels.
* Must track current industry training practices and innovate to improve efficiencies in product delivery.
* Timely planning the trainings across network with effectiveness as evidenced by improve job and system knowledge.
Work Experience:
* 8-10 years’ experience in all areas of Airport operations and handling including minimum 05 years as manager training /specialist role.
* Professional qualification in training role specific to Airport handling procedures Multi-cultural training delivery environment including ground handling agent training delivery.
Desired industry Experience:
* Adequate work experience within Aviation Industry / training department at managerial level.
Qualification:
* Graduate in any discipline from a recognized university.
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