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Location: London, Slough, Hayes, Hounslow, London Heathrow Airport
Job type: Permanent
Aircraft type:
Contact: Human Resources
Sector: Airport, Operations
Job Role:
Load Controller (All Airlines) - reporting to Traffic Coordinator
Main Purpose of the Job (general tasks):
Roster is based on Airlines schedule, however, will serve other airlines as required.
A Load Controller is responsible for ensuring the safe and efficient turnaround of an aircraft in accordance with CAA regulations and will service other Airlines as required.
Preparing final weight and balance documentation.
Co-ordinating the turnaround of aircraft to ensure a safe and on-time departure.
Responsibilities (detailed tasks):
Co-ordinating all the services that attend an aircraft to prepare for its next flight, e.g. caterers, fuellers, cleaners, baggage loading, de-icing and other Airlines as required.
To document all key stage timings during the departure process
To ensure the correct flight file/AAA paperwork is filed in a format for auditing by both CAA, and all airlines as required.
Liaison with Airline Flight Deck and Crews, Passenger Services staff and other airlines as required Airport Personnel
To advise the Ramp team of any special requests from the airline i.e. short MCT, etc
Load planning, weight and balance (training will be provided)
To monitor the under wing activity and offload processes and reports to be completed in an auditable process. All safety procedures to be complied with
Prior to the loading of the aircraft ensure all service providers adhere to safe working practices
To provide good communication to all departments and service providers during both arrival and departure process
To co-ordinate and ensure 3rd party engagements are compliant as per their PTS (precision time schedule)
To document any deviations or changes are documented and communicated and at all times the correct information is being used
Upon completion of the flight, all loading information to be sent/scanned to relevant airlines CLP, for CPM/LDM production
To assist with any other duties to ensure on time departures and the provision of service levels
To undertake any other reasonable duties as required by Management
To undertake any other duties as required by management, commensurate with the grade of the post
Promote at all times the Vision, Mission, Values of dnata
Key results:
Safe and on time departure of aircraft.
Delivering paperwork at specified time
Meeting arriving aircraft in timely manner
**Job descriptions are for descriptive purposes and do not form part of your contractual terms and conditions**
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