LMS Administrator

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Location: Miramar
Job type: Permanent
Aircraft type:
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Sector: Business & Administration
Job Role:

The Learning Management Systems (LMS) Administrator works closely with the Content Developers, Instructors, Records, Scheduling and Guests to provide comprehensive LMS setup, configuration, maintenance, and daily LMS operation, administration, support and
training. The admin will assist and backs-up other admins to accommodate for any issues that are brought in for a 24 X 7 support. They are also responsible to work with Records and Scheduling to maintain accuracy and compliance of hard-copy and electronic
training records, expiration, schedules, enrollments, and record keeping for course completions, qualifications and authorizations.

Key Responsibilities:

* Set-up administration including set-up, configuration, scheduling, enrollment, content loading, delivery, testing, and performance tracking to assure learning programs are effectively managed and delivered. Design and deliver new-hire and roll-out training
sessions on LMS as directed. Creating job-aids, tool-kits, other collateral to document and communicate LMS processes and best practices.

* Responsible for day-to-day management of LMS to ensure seamless execution to serve learning needs including but not limited to the following areas below.

Set-up, Maintenance and Operation:

* Monitors LMS enrollments, creates and assigns LMS courses, configures curriculum, uploads course content, loads schedules, maintains LMS training calendar and master course catalog, adds, updates, and retires courses.

* Collaborate with Scheduling and Records, Content Developers, LMS and sets vendors, and instructors to set-up, operate, maintain, and administer usage and analysis of the LMS.

* Configure, maintain, and continuously improve LMS tools, dashboards and control panels, set-up data definitions, (standard and custom fields across LMS objects), group definitions, user definitions, access rights (Administrator, Management, end-user), and
instructor-led training item definitions.
* Assist and backup Supervisor of Training Records and Scheduling as directed by Sr. Manager Training to help maintain, file, enter, update, correct, and audit physical and electronic record inventories across SETS, ESS, and LMS systems to maintain compliance
with internal and regulatory requirements.
* Help assure electronic and hard-copy training records and tracking systems are accurate, complete, in compliance, secure and records remain in an inspection- ready state.

* Ensure training schedules are proactively published and delivery meets internal and external demand of customer base.

Reporting, User Training and Support:

* Provide customer training and support of LMS including answering questions, providing advice and basic troubleshooting to resolve problems; investigate and seek solutions to complex issues, refer to LMS vendor for problem resolution as necessary.

* Train and mentor LMS Power Users in support of their programs.
* Design and run scheduled and ad-hock reports to monitor key metrics for roster management, facilities coordination, learner activity tracking, success, trends, monthly enrollments, completions, training, evaluations, training compliance and surveys.

* Evaluate/Select new LMS training techniques and technologies to further improve usage of LMS features, bandwidth and tools.

Required skills/experience:

* Bachelor’s degree or comparable in education or technical training.
* 3+ yrs. experience as LMS administrator (Sum-Total, Blackboard, Moodle, Plateau, Pathlor) Set-up administration, configuration, scheduling, enrollment, content loading, delivery, testing and performance tracking to assure learning programs are effectively
delivered.
* 3+ yrs. experience engaging with interactive training content for LMS users.
* Strong project management skills with proven ability to prioritize projects and deadlines and clearly communicate status, progress, and constraints with management, teammates, and customers.

* Strong written, verbal, and presentation skills able to handle detail-oriented work while meeting schedules and deadlines.

* Broad knowledge of Microsoft Operating Systems, basic networking principles, web browser, email client, and integrated Office Suites (Word, PowerPoint, Excel).

* Ability to travel up to 25%.

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and
promote professional and career development for our team members.

Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status,
sexual orientation, gender identity or any other category protected by federal, state, or local law.
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