Implementation Manager Baggage XML
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Location: Switzerland
Job type: Permanent
Aircraft type:
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Sector: Operations
Job Role:
Description
Reporting to the Project Manager, End to End Baggage, the Implementation Manager, Baggage XML will be responsible for ensuring baggage XML messaging is deployed globally as per the IATA messaging standard based on XML. Currently the baggage industry uses type B messages over teletype, and it is time to move on. XML enables the use of modern, scalable and low-cost infrastructure and services.
The focus of this role will be on industry engagement and mobilization around XML: the incumbent will raise industry awareness through one to one engagement, public workshops, webinars etc. The incumbent will also be responsible for all regional activities, initiatives, and targets related to the project including monitoring, reporting and stakeholder management
As a result, there will be a considerable amount of travel to work with both IATA member airlines and airports.
Responsibilities
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Manage the XML project monitoring, reporting and stakeholder engagement. In particular:
- Liaise with IATA regional offices to deliver industry awareness and education through regional workshops, industry events and webinars;
- Engage with airlines and airports to capture their existing plans, assist in their development plan or understand any resistance to XML messaging adoption;
- Work with airlines, airports and industry providers to ensure that an adequate baggage XML messaging infrastructure and services are being created, tested and successfully implemented following the IATA standard;
- Support the creation of a comprehensive communication campaign tailored to baggage XML messaging stakeholders;
- Develop guidance material and tools to evaluate the business case for baggage XML messaging implementation;
- Respond to all queries about baggage XML messaging implementation;
- Develop content for press articles, IATA internet and Extranet to clearly explain what baggage XML messaging aims to achieve;
- Identify opportunities where the intellectual property developed during the project can be used to generate new revenue lines;
Qualifications and Skills
* University degree (Bachelor or Masters) in business, aviation, engineering, IT or related discipline;
* Strong experience in aviation, with some understanding of baggage processes;
* Firm understanding of technology-based solutions and good knowledge of XML messaging;
* Some knowledge of teletype and Type B is a plus;
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* Putting people first by acting with a simple human touch
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