GroundOperations Manager London

Apply now

Location: London Heathrow Airport
Job type: Permanent
Aircraft type: 747-800
Contact: Sean Hendon
Sector: Operations
Job Role:

Key Requirements

Previous experience in a similar airline cargo operations role

Good communication and customer service skills

Proactive team player

Must be computer literate and experienced in the use of MS Office products

Must be able, willing and available to travel to foreign locations, at short notice for extended periods of time, as is reasonably required by the company

High level of time-management skills, efficiency and punctuality

Must hold a full UK Driving Licence

Responsibilities

Management, oversight and control of daily Ground Operations requirements related to Cargo Operations, ensuring excellent operational delivery and on-time performance by providing leadership and operational direction where required

Manage, implement and develop the handling program, including the Cargo Handling Manual (CHM) policy document and its application to product verticals, covering all aspects of cargo trucking, acceptance, handling and messaging worldwide

Develop professional relationships with internal and external parties to ensure effective cargo operations

Ensure the appropriate standards of safety and security are achieved in line with corporate requirements, government legislation and international best practice

Conduct continual review and risk assessment processes on all SOPs and working practices to identify any unsafe practice areas for quality improvement

Handle critical issues through liaison with station managers, airport authorities and internal departments to effectively deal with situations

Maintain effective communication with all external and internal stakeholders connected to the cargo operation, including Customer Service teams, to ensure effective operational delivery

Apply for this job

CV:





x
We use cookies Cookie policy. Our Privacy policy. Agree