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Flight Controller

What the role is:

You will be responsible for liaising directly with airside flight coordinators to capture and communicate key information relating to meal figures and aircraft stand number changes. You will be required to check, file and accurately input information onto our in-house database, circulating any changes or increases to the relevant internal department in a timely manner.

What you’ll be doing will include:

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Retrieve all meal figures received via telex and customer specific systems for distribution to the relevant internal departments and Flight Co-ordinators

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Updating and ensuring the maintenance of meal figures into cBase system, checking ACOs against system

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Enter aircraft changes/ movements into cBase system, liaising with the planning office and informing all internal departments and supervisors

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Communicate with airside Flight Co-ordinators and key internal stakeholders whilst liaising with dispatch for a timely runout

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Communicate via telephone, e-mail system, two way radio system and PA system with all internal departments, external Flight Co-ordinators and departmental managers to ensure on time performance

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Complete all increase logs, strip sheets, a/c registration log, a/c change sheet, filing of telex communications, printing documentation as required, creation of ACOs, checking of final figures, filing ACOs for billing, entering final figures onto system for specific airlines

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Printing of cBase labels for all airlines

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Accurately completing relevant documentation for example Compliance, HACCP, etc.

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Reporting any accidents or incidents and ensure any corrective actions are undertaken

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Contributing to generating new ideas and actively implementing and promoting change

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Filling documentation and other general filing, e-mailing, photocopying and faxing

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Liaising effectively with members of the Service Delivery team and other internal departments as required

What you’ll have will include:

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Excellent customer service skills

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Excellent communication and influencing skills with both internal and external stakeholders

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Strong IT skills; Microsoft Excel and Word

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Highly organised and motivated with the ability to solve problems and work within strict deadlines

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Ability to deliver and improve upon set targets

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To be self disciplined, reliable and accurate with a keen eye for detail

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Strong team player with a pro-active nature and self-motivated with the ability to work both as a team member and on own initiative

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Experience working within airline catering industry

I would like to apply for the post of Flight Controller bases at your esteemed organisation. I have attached my CV.

CV:

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