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Field Service Engineer

Requisition ID: 15497

Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America’s Best Employer in Aerospace and Defense by Forbes magazine?

Then Collins Aerospace is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.

We are currently searching for a Field Service Engineer to join our team in Richardson, TX (1060). A comprehensive relocation package is available for qualified candidates. Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Collins Aerospace as the place to build a rewarding career, while helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Collins Aerospace.

Job Summary

This position is responsible for performing assignments requiring service of Collins avionics, avionics systems, telecommunications or computer equipment and systems. The primary functions are to direct or perform; installation, operation, maintenance, troubleshooting, repair and system test and training on site as required in accordance with Collins and customer requirements. The position can additionally be tasked with planning and implementing interfaces between Collins and Non-Collins equipment. May be required to act as on site lead for major field installation or modification programs. Services are performed using Collins approved methods and workmanship standards to ensure optimum equipment operation and customer satisfaction. The Field Service Engineer (FSE) supports equipment and systems of high complexity and advanced technology. Competence is required in utilizing developmental techniques for experimental or prototype equipment and during configuration changes in customer systems including interface with Collins and/or Non-Collins equipment.

Job Responsibilities

* Provide technical support to field engineers, technicians and product support who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, and/or complex software not related to information technology.

* Installs, operates, maintains, repairs and modifies equipment. Normally receives general instructions on routine work, detailed instructions on new projects or assignments.

* Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.

* Builds productive working relationships internally and externally. Frequent internal company and external contacts. Represents organization on specific projects.

* Develops solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Contributes to the completion of organizational projects and goals. Errors in judgment or failure to achieve results would normally require a moderate expenditure or resources to rectify.

* Frequent use of general/technical knowledge and industry/functional practices, techniques, and standards. General application of concepts, and principles. Developing professional expertise.

* Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.

* Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.

Basic Qualifications

Bachelor’s degree in appropriate discipline or in the absence of a degree six years of related experience

At Collins Aerospace, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Collins Aerospace University, networking, mentoring, and tuition reimbursement.

And that’s just for starters.

Some of our competitive benefits package includes:

* Medical, dental, and vision insurance

* Three weeks of vacation for newly hired employees

* Company-paid winter holiday shutdown for most locations

* Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)

* An Incentive Pay Plan based upon company performance

* Tuition reimbursement

* And more

Interested yet? Apply now and embark on your next worthwhile adventure!

Collins Aerospace is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran status or any other protected status.

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