Digital Scrum Master

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Location: Melbourne
Job type: Permanent
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Sector: Operations
Job Role:

Day in and day out at Jetstar our teams across Asia Pacific searching for new ways to make the world more accessible. New places to fly, new ways to add value and new ideas to improve performance. At Jetstar your contribution has the potential to advance the business as the clear customer choice for value travel.

It’s an exciting time for Digital at Jetstar! The organisation is undergoing a digital transformation and is currently on an exciting adventure to become a leading on-line travel retailer across the Asia Pacific region. Core to this strategy is our Digital Team and we are looking for exceptionally talented individuals to join us on the journey.

Our Scrum Masters primary purpose is to ensure adherence to agreed Scrum processes and philosophies, remove impediments for the team and foster a team culture of continuous improvement and flow. As Scrum Master you will be a servant leader and coach for one or more Agile Delivery Teams at Jetstar. Your primary purpose is

* to ensure adherence to agreed Scrum processes and philosophies
* to remove impediments for the team
* to foster a team culture of continuous improvement and flow.

Reporting to the Digital Project Management Lead your main accountabilities will include:

* The timely production of the Initiative Delivery Approach, Plan and Sprint Schedule by guiding the team through best practice estimation
* Removing blockers for the team to ensure minimum negative impact on velocity
* Accountable for the teams release/sprint backlog, task board, burn up charts and other Agile reporting deliverables
* Ensuring the team conduct all required Agile ceremonies
* Accountable for dependency management and working with other Scrum Masters or Project Managers where delivery is across teams
* Facilitating continuous improvement strategies within the team(s)
* building self-organising teams
* Managing delivery related assumptions, issues and risks in alignment with the risk framework
* Ensuring all necessary governance frameworks are adhered to and approvals gained

To be successful in this role, you will demonstrate the following skills & experience:

* Agile / Scrum certification
* Relevant Business or Technology degree
* Experience previously working in a Scrum team as a Scrum Master
* Previous experience working in a Digital software delivery environment
* Proven experience in ability to motivate and inspire teams
* Able to demonstrate a thorough understanding, and application, of the Agile Manifesto, Scrum and Servant Leadership
* Exceptional communication skills, including facilitation, negotiation and conflict resolution
* Experience with Agile collaboration and reporting tools e.g. JIRA/Confluence

About Us

The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.

Our Culture

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while your work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.

Our Benefits

Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
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