Start your job search

Customer Support Manager

Job Details

Description

Responsibilities and Duties:

• Responsible for administrative support to the sales support executive and management team at the Cardiff offices including Engine & Airframe material sales across Europe, Middle East, and Africa.
• Direct customer communications including preparing EMEA customer quotations for engine & airframe material
• Responsible for the administration of sales orders through the PentagonTM 2000 including, the raising and tracking sales orders.
• Preparation of periodic reports and spreadsheets for demand forecasting of program sales and other reports as required.
• Responsible for general administration duties including answering incoming telephone calls and forwarding calls to appropriate personnel, answering questions about organization and providing callers with address, directions, and other information, and welcoming visitors.
• Daily communication with other AerSale offices in support of daily quoting to customers
• Handles multiple projects and other clerical duties as needed.

Education, Knowledge and Skills:

• GCSE and A level educated or equivalent essential.
• A minimum of one to two years customer service related work experience is essential
• Candidate must be fluent in English and a second language is preferred.
• Must be proficient in Microsoft Office products including Word, Excel, and PowerPoint.
• Must have strong business development skills.
• Attention to detail is imperative and must be able to multi-task.
• Must be highly motivated and work well in a team environment as well as independently.
• Must have strong verbal and written communication skills.
• Must exhibit a high level of confidentiality with work product.

I would like to apply for the post of Customer Support Manager bases at your esteemed organisation. I have attached my CV.

CV:

I agree to Terms and conditions* and Privacy Policy* and Site Usage Policy*

I don‘t want to receive regular notifications (in a form of newsletters) on new/featured Job Listings sent to my e-mail.