Start your job search

Customer Support Administrator

* Job ID:13676
* Functional Area:Operations
* Position Type:Full-Time Regular
* Experience Required:3 - 5 Years
* Hours of Work:40
* Shift:

* Location:US - Pennsylvania - Pittsburgh
* Division:PIP - Process & Analytical Instruments
* Education Required:Associates Degree
* Relocation Provided:No
* Travel Percentage:0.00

Position Description:

AMETEK, Inc. is a leading global manufacturer of electronic instruments and electromechanical devices with annualized sales of more than $4.5 billion. AMETEK has 17,000 colleagues at more than 150 operating locations, and a global network of sales, service and support locations in 30 countries around the world.

AMETEK’s Corporate Growth Plan is founded on four key strategies: Operational Excellence, Strategic Acquisitions, Global & Market Expansion, and New Products. Its objectives are double-digit annual percentage growth in earnings per share and a superior return on total capital.

Responsibilities include:
Prepare and distribute price quotes for requested items.
Write up customer spare part orders and standard analyzer orders received by phone request, fax or email. Timely processing of all orders to order entry function in accordance with ISO 9001 and export control requirements.
Ability to interface with Production, Manufacturing, and Service departments to coordinate customer spare part shipments requests.
Review spare part orders to determine when credit holds have been removed and orders are available for shipments.
Prepare Pro Forma invoices required to generate payments for letters of credit or wire transfers.
Control processing of AMETEK GMBH and AMETEK France invoicing notifications for AMETEK EPI orders shipped internationally.
Work effectively to provide assistance to customers, distributors, representatives, area managers, and internal departments for required information, applicable changes, and focus activities to meet external and internal customer requirements as needed.
Maintain ISO 9001 work instructions updated and current.
Perform month end processing and report generation as assigned.
Document customer complaints.
Develop proficiency using the following, but not limited to: Navision programs, EIS reports and forms, Lotus Spreadsheets, MS Office, Ardexus, Outlook, and Export procedures for International Compliance.
Provide assigned cross-coverage support within assigned functions.
Overtime required as identified and approved by Manager.
Additional duties as required.

I would like to apply for the post of Customer Support Administrator bases at your esteemed organisation. I have attached my CV.

CV:

I agree to Terms and conditions* and Privacy Policy* and Site Usage Policy*

I don‘t want to receive regular notifications (in a form of newsletters) on new/featured Job Listings sent to my e-mail.