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Customer Service Representative

* Job ID:13572
* Functional Area:Customer Support
* Position Type:Full-Time Regular
* Experience Required:1 - 3 Years
* Hours of Work:8 am to 5 pm
* Shift:

* Location:US - Ohio - Cincinnati
* Division:EMG - Electronic Components and Packaging
* Education Required:High School Diploma
* Relocation Provided:No
* Travel Percentage:0.00

Position Description:

The Customer Service Representative interacts with customers, operations and the sales team to provide the best possible service to customers of the Electronic Interconnects and Packaging (EIP) BU. This position will manage customer accounts including proposals and order transactions. The successful applicant should be a self-motivated individual who is excited to be an integral part of a growing organization.

Responsibilities:

1. Prepare supporting documentation and provide quotations to prospects and customers.
2. Coordinate the follow-up of quotations directly with customers or colleagues in the sales team through telephone or written communications.
3. Process purchase orders, Long Term Agreements (LTAs) and order amendments.
4. Communicate with sales managers, manufacturer’s representatives and with other company departments in pursuit of excellent customer service.
5. Maintain records in compliance with company requirements

I would like to apply for the post of Customer Service Representative bases at your esteemed organisation. I have attached my CV.

CV:

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