Customer Service Executive
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Location: West Sussex
Job type: Permanent
Aircraft type:
Contact:
Sector: Airport
Job Role:
Customer Service Executive
Job Locations : UK-West Sussex-Slinfold
Category : Other
Position Type : Permanent FT
Overview
Are you a stickler for detail? Are you a whizz at negotiation? Do you thrive in a fast-paced environment?
If so, we need to talk!
Over the last 80 years our business has grown and diversified. We started out buying and selling aircraft parts and while that’s still a major slice of our offering, we now do so much more. We are the partner of choice to over a thousand airlines and we pride ourselves on our customer service.
We have customer service roles at all levels working across a range of contracts, so whether you’re just starting out or have a wealth of experience you could be the welcome addition to our team.
We are responsible for keeping aircraft flying safely and efficiently. We build relationships with aircraft repair shops, making sure that the agreed timeframes are adhered to and that our customer is kept informed. We liaise with other teams across AJW, pulling on technical and legal expertise where needed. It’s a fast-paced environment with thousands of open repairs at any one time, so the ability to keep your cool and prioritise is essential.
It’s busy here, but it’s fun. We believe in teamwork - and success is rewarded. We have an onsite gym that active types can use free of charge, a subsidised canteen serving hot breakfast and a range of lunches and we have a host of free activities, such as barbeques and quizzes, throughout the year. For breaks and lunchtimes, there’s pool and table tennis tables or quiet areas to relax and eat lunch.
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