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Customer Service Assistant

Customer Service Assistant

Location: Mumbai, Delhi, Jaipur, Udaipur, Jodhpur, Amritsar, Lucknow, Dehradun, Varanasi, Srinagar, Chandigarh

Eligibility Criteria

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Age - Below 25 years

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Marital status - Unmarried

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Education - Graduation from a recognized
university

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Should be willing to work in shifts

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Well groomed

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Fresher or 1 to 2 years of experience in
similar industry

Job Profile

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Provide efficient guest service and optimize
revenue.

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Perform various customer service functions at
the airport (check-in / boarding gate and ramp).

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Perform allocation assigned as per the
roster.

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Check status of all flights including
catering uplift and adjust as required.

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Handle special situations and conditions. eg.
- Flight disruption / cancellation / overbooking.

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Carry-out the upgrades according to the
guidelines in respect of overbooking.

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Personally deal with denied boarded and off-
loaded guests, irate guests on exceptional basis.

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Ensure safe / efficient operation of all
activities at the Airport.

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Ensure all ground handling activities are
conducted as per Airline standards and policies.

Apply Online

I would like to apply for the post of Customer Service Assistant bases at your esteemed organisation. I have attached my CV.

CV:

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