Todays Jobs
Job Role
Job Types
Sector
Aircraft type
Customer Service Agent Ravn Alaska Airport Operations
Vacancy Announcement
DATE: August 09, 2018
TO: All Qualified Applicants
FROM: Human Resources
RE: Customer Service Agent
LOCATION: Anchorage, Alaska
CLOSING DATE: Open Until Filled
This announcement is for a Customer Service Agent with Ravn Air Group. This position
reports to the Anchorage Airport Supervisor and is responsible for providing assistance to
passengers for Ravn Alaska. The successful candidate will have previous customer service
experience, professional communication skills, and ideally, some experience in the aviation
industry.
This is a non-exempt, full time, benefit-eligible position. Position works an irregular schedule
in Anchorage, which includes nights, weekends, and holidays.
Minimum Qualifications
High School Diploma/GED Required; Strong customer service skills are required; Ability to prioritize multiple tasks; Able to work with minimal supervision in a public setting, while maintaining focus around multiple
employees and distractions; Ability to lift up to 50 pounds on a consistent basis; Professional appearance and demeanor; Attention to detail and accuracy at all times is required; Must have strong record with good attendance and punctuality; Able to pass a background check; Comfortable working in an airport environment around odors and sounds typically associated with
operating aircraft.
Duties & Responsibilities Responsible for ensuring that every customer is served in an efficient, thorough and courteous manner; Responsible for placing customer service second only to safety; Upholds Ravn values in all activities and interactions; Works interactively and cooperatively with all related departments;
------------
Advises customers of any flight updates within established guidelines; Responsible for completing annual recurrent training relative to regulatory and Company requirements; Maintain confidentiality of Company affairs with customers or within hearing distance of customers; Other duties as assigned and within the scope of this position.
ALL INTERESTED PERSONS ARE ENCOURAGED TO SUBMIT A CURRENT RESUME AND COMPLETED
EMPLOYMENT APPLICATION TO RAVN AIR GROUP VIA EMAIL, FAX, OR BY MAIL:
Fax: (
Mail: Ravn Air Group, Human Resources, 4700 Old International Airport Road, Anchorage, AK
Ravn Air Group is an Equal Opportunity Employer. We adhere to a policy of making
employment decisions without regard to race, color, religion, sex, national origin, citizenship,
age or disability. We assure you that your opportunity for employment with Ravn Air Group
depends solely on your qualifications.
------------
Apply for this job