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Customer Service Agent PLZ

Job Title Customer Service Agent - PLZ

Division Airport Operations

Department Port Elizabeth International Airport

Job Type Permanent

Location - Country South Africa

Location - Province Eastern Cape

Location - Site Port Elizabeth International Airport

Purpose and Context of the Job Comair Limited, a JSE listed Aviation Company, is looking for applicants for a Customer Service Agent based in Port Elizabeth, Eastern Cape at Port Elizabeth International Airport. The Customer Service Agent is required to provide a high standard of customer service in order to promote and support customer loyalty.

Key Performance Areas • To improve and maintain customer service excellence and the handling of service disruptions by minimizing complaints and increasing compliments.
• To comply with all company policies and procedures to achieve optimal operational excellence.
• To support the company’s financial objectives by actively saving costs and adhering to CR guidelines.
• To manage own development and personal growth.
• To build and maintain relationships across departments and other airlines to provide cross-functional support.

Requirements • Grade 12 (Essential)
• Tertiary qualification in Travel and Tourism or similar (Desirable)
• 6 months on-the-job supervised training with Comair (Essential)
or
• 1 year in customer service industry (Essential)
or
• 1 Year in aviation industry (Essential)

I would like to apply for the post of Customer Service Agent PLZ bases at your esteemed organisation. I have attached my CV.

CV:

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