Start your job search

Customer Service Agent

Vacancy Announcement
DATE: October 30, 2018

TO: All Qualified Applicants

FROM: Human Resources

RE: Customer Service Agent

LOCATION: Kodiak, Alaska

CLOSING DATE: Open Until Filled

This announcement is for a Customer Service Agent with Ravn Air Group.
This position reports to the Kodiak Airport Supervisor and is responsible
for ensuring that every customer is served in an efficient, thorough and
courteous manner. The successful candidate will have a professional and
friendly demeanor, and the ability to work efficiently in a fast-paced
environment.

This is a non-exempt, full time, benefits-eligible position. Position works a
flexible schedule in Kodiak, which includes nights, weekends, and
holidays.
Minimum Qualifications
 High School Diploma or GED required;  Strong customer service skills;  Ability to prioritize multiple tasks;  Able to work with minimal supervision in a public setting, while maintaining focus

around multiple employees and distractions;  Ability to safely lift up to 50 pounds on a consistent basis;  Professional appearance and demeanor;  Attention to detail and accuracy is required at all times;  Requires a strong safety awareness and the ability to adhere to Safety

Management Systems (SMS);  Able to pass a comprehensive background check;  Comfortable working in an airport environment around odors and sounds typically

associated with operating aircraft. Duties & Responsibilities  Responsible for ensuring that every customer is served in an efficient, thorough

and courteous manner;

------------

 Responsible for placing customer service second only to safety;  Works interactively and cooperatively with all related departments;  Advises customers of any flight updates within established guidelines;  Responsible for completing annual recurrent training relative to regulatory and

Company requirements;  Maintain confidentiality of Company affairs with customers or within hearing

distance of customers;  Promote the Company safety culture;  Other duties as assigned and within the scope of this position.
ALL INTERESTED PERSONS ARE ENCOURAGED TO SUBMIT A CURRENT RESUME AND COMPLETED
EMPLOYMENT APPLICATION TO RAVN AIR GROUP VIA THE LINK BELOW.

I would like to apply for the post of Customer Service Agent bases at your esteemed organisation. I have attached my CV.

CV:

I agree to Terms and conditions* and Privacy Policy* and Site Usage Policy*

I don‘t want to receive regular notifications (in a form of newsletters) on new/featured Job Listings sent to my e-mail.