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Customer Relations and Office Administrator
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Location: Dublin
Job type: Contract/Locum
Aircraft type: ATR, Embraer
Contact: Human Resources
Sector: Business & Administration
Job Role: Customer Service Jobs
Effective October 2017, customer relations for the Flybe franchise operation will be managed in-house. Based in Stobart Air HQ the Customer Relations and Office Administrator will be responsible for supporting the Ground Operations Department with customer relations facilities and procurement.
Duties & Responsibilities:
- Provide support to Customer Relations team
- Monitor all company properties to ensure all maintenance issues are reported and fixed
- Approval of all property related invoices
- Coordinate and oversee facility requirements and projects
- Maintain contract database and prepare contract tender documents
- Assist with contract tender process as required
- Provide Reception cover as required
- Any other work as delegated by the Head of Ground Operations.
Minimum Skills & Experience Required:
- Previous office/reception experience essential (minimum 2 years)
- Previous customer relations/service experience an advantage
- Excellent organisational skills and attention to detail.
- Proficiency in Word, Excel and Powerpoint essential.
- Flexible with excellent interpersonal skills.
- Proactive, problem solver.
- Proven ability to take on responsibilities, follow through and see tasks through to fruition.
- Previous aviation experience an advantage but not required.
- Ideally we are looking for candidates that can adapt to a busy office/operational environment and also work on their own initiative
- Fluent written and oral English required
Stobart Air is an equal opportunities employer.
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