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Customer Account Specialist C2

Requisition ID: 15656

At Collins Aerospace, we’re dedicated to relentlessly tackling the toughest challenges in our industry – all to redefine aerospace.

Created in 2018 through the combination of two leading companies– Rockwell Collins and United Technologies Aerospace Systems – we’re driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, protect nations and save lives. And we do it all with some of the greatest talent this industry has to offer.

We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE.

Job Summary

Serves as customer liaison for assigned customers, managing all elements of customer relationship activities. Has direct responsibility for customer metrics such as capture rate, sales, on time delivery and customer acceptance/satisfaction. This role directly affects the relationship between the company and the customer.

Serves as customer liaison for assigned customers, managing all elements of customer relationship activities. Has direct responsibility for customer metrics such as sales, on time delivery and customer acceptance/satisfaction. May be responsible to prepare proposals and negotiate contracts for programs that are primarily hardware with a limited amount of non-recurring effort. This role directly affects the relationship between the company and the customer.

Job Responsibilities

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Responds to customer requests for quote via phone & email

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Negotiates and closes sales. May recommend and negotiate fees as appropriate to balance internal costs vs. customer satisfaction

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Proactively follows up on significant opportunities in an effort to foster relationships and discover the price to win

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Produces thorough and complete outputs against established standard work practices to ensure data integrity

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Works to continually develop an understanding of market dynamics and their effect on customer purchasing decisions.

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Validates customer purchase orders against standard requirements and terms dictated within the customer quote

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Work with appropriate functions within the company to understand market pricing and achieve delivery lead times to satisfy customer’s requirements. This includes utilizing an established network of internal and external contacts to generate business and ensure customer satisfaction.

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Interacts with customer prior to and/or after sale, developing and maintaining positive partner relationships. Aware of customers business and operating environment. Begins to recognize add-on growth opportunities for assigned accounts. Proactively gathers customer information, assures timely response to requests, develops solution to customer specific issues.

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Will develop and deliver customer presentations, representing Intertrade in customer visits and tradeshows.

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Sales & Negotiating Experience

2+ years experience in aviation used serviceable aftermarket

Exceptional oral and written communication skills

Ability to provide timely and exceptional customer service

Ability to work in a team environment backing up and assisting others

Experience in Quantum aviation aftermarket software

Ability to travel up to 10% of a work year

Basic Qualifications

Bachelor’s degree in appropriate discipline or in the absence of a degree six years of related experience

At Collins Aerospace, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Collins Aerospace University, networking, mentoring, and tuition reimbursement.

And that’s just for starters.

Some of our competitive benefits package includes:

* Medical, dental, and vision insurance

* Three weeks of vacation for newly hired employees

* Company-paid winter holiday shutdown for most locations

* Generous 401(k) plan that matches 62.5 percent of the first 8 percent of eligible compensation you contribute (or 5 percent if you save 8 percent)

* An Incentive Pay Plan based upon company performance

* Tuition reimbursement

* And more

Interested yet? Apply now and embark on your next worthwhile adventure!

Collins Aerospace is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, gender, sexual orientation, gender identity, disability, protected veteran status or any other protected status.

I would like to apply for the post of Customer Account Specialist C2 bases at your esteemed organisation. I have attached my CV.

CV:

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